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Thena AI VS Halp

Compare Thena AI VS Halp and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Thena AI logo Thena AI

Manage your customers in Slack

Halp logo Halp

Slack-first ticketing for internal helpdesk
  • Thena AI Landing page
    Landing page //
    2023-03-20

Thena empowers B2B businesses to efficiently manage customer channels on messaging platforms like Slack and Teams. The platform consolidates channels, streamlines interactions, and captures data for powerful customer service and engagement analytics at scale.

Thena's users include Branch, Mixpanel, Workramp, SpotDraft, Bitrise, and Embrace. We are head quartered in Palo Alto with an offices in Bengaluru, and New York.

  • Halp Landing page
    Landing page //
    2023-10-05

Thena AI

Website
thena.ai
Pricing URL
Official Thena AI Pricing
$ Details
freemium $5.0 / Monthly
Platforms
Slack Zendesk Intercom
Release Date
2022 September
Edit details

Halp

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Thena AI features and specs

  • Request Management: https://www.thena.ai/conversational-ticketing
  • SLAs & Alerts: https://www.thena.ai/slas-alerts
  • Analytics: https://www.thena.ai/analytics
  • Connectors: https://www.thena.ai/connectors
  • Marketing Automation: https://www.thena.ai/marketing-automation
  • Channel Management: https://www.thena.ai/channel-management
  • Knowledge Base AI: https://www.thena.ai/knowledge-base-ai

Halp features and specs

No features have been listed yet.

Thena AI videos

+ Add

Thena Introduction | B2B Customer Engagement in Slack

Halp videos

+ Add

Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

Category Popularity

0-100% (relative to Thena AI and Halp)

Thena AI

Halp

Customer Support
15 15%
Customer Support
85% 85
Slack Invitation
100 100%
Slack Invitation
0% 0
CRM
0 0%
CRM
100% 100
Slack
100 100%
Slack
0% 0

Questions and Answers

As answered by people managing Thena AI and Halp.

What makes your product unique?

Thena AI's answer

Following Features of Thena: 1. Request Management, 2. SLAs & Alerts, 3. Analytics, 4. Connectors, 5. Marketing Automation, 6. Channel Management, 7. Knowledge Base AI. Makes Thena Unique.

Who are some of the biggest customers of your product?

Thena AI's answer

  1. Mixpanel
  2. Cube

Why should a person choose your product over its competitors?

Thena AI's answer

Thena App offers several compelling reasons why a person might choose it over its competitors: 1. Comprehensive and personalized approach 2. AI-powered recommendations 3. User-friendly interface 4. Community and social features 5. Data privacy and security 8. Regular updates and improvements 7. Affordable Pricing

User comments

Share your experience with using Thena AI and Halp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Thena AI and Halp

Thena AI Reviews

We have no reviews of Thena AI yet.
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Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

What are some alternatives?

When comparing Thena AI and Halp, you can also consider the following products

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Halp for Microsoft Teams - An internal help desk built into Teams

Roby - Refreshingly simple helpdesk for Slack & Teams users

Unthread - AI Customer Support over Slack

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

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