Hulk Post Purchase Survey
Marcom Robot Survey Sense
GetFeedback
Survey Monkey
Customer Thermometer
Google Forms
Qualtrics
Heedbook
Birdeye
Podium
ReviewTrackers
Reputation.com
Intercom
WhiteSpark
ReviewsOnMyWebsite
Reputation VIP
Shopify Post-Purchase Survey App by HulkApps is designed to help businesses gather valuable customer feedback effortlessly. Integrated directly into the Shopify order confirmation page, the app allows merchants to ask targeted questions to understand customer preferences, identify areas for improvement, and plan effective marketing strategies. It offers features like Net Promoter Score (NPS) surveys, analytics, and even the option to place "Thank You" gift cards to incentivize reviews. With a solid 4.6 rating and thousands of installs, this app serves as a robust tool for enhancing customer relationships and driving sales.
Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
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Hulk Post Purchase Survey's answer
The Hulk Post Purchase Survey stands out for its seamless integration into the Shopify order confirmation page, allowing merchants to capture customer feedback at a critical touchpoint. It offers a range of features like Net Promoter Score (NPS) surveys, analytics, and "Thank You" gift card placements, all designed to provide a comprehensive understanding of customer satisfaction and areas for improvement.
Hulk Post Purchase Survey's answer
Ease of Integration: The app is designed to fit effortlessly into the Shopify ecosystem, requiring minimal setup.
Versatility: It offers a variety of survey types, including NPS, allowing merchants to tailor their questions to specific business needs.
Customer Relationship Building: The app not only gathers feedback but also helps in fostering customer relationships through features like "Thank You" gift card placements.
Data-Driven Insights: With robust analytics, the app provides actionable insights that can be used for product development and marketing strategies.
High Rating and Trust: With a 4.6 rating and thousands of installs, it has proven its reliability and effectiveness.
Hulk Post Purchase Survey's answer
The primary audience for the Hulk Post Purchase Survey app would be Shopify merchants who are keen on understanding their customers' needs and improving their product offerings and services. This includes businesses of all sizes and across various industries who value customer feedback as a cornerstone for growth and improvement.
Given your role in digital marketing, especially in paid ads, the analytics and insights provided by this app could be invaluable for understanding customer behavior and preferences, thereby informing your ad targeting strategies.
Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 12 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
Marcom Robot Survey Sense - Create one-click customer surveys in one click with our customer feedback tool. Measure and analyze your net promoter score, customer satisfaction and customer effort score.
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
GetFeedback - Online survey software that allows anyone to create engaging surveys that display perfectly on smartphones, tablets, and browsers. View your results in real-time. Who said online surveys can’t be fun?
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
