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ShiftPlanning VS Calabrio ONE

Compare ShiftPlanning VS Calabrio ONE and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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ShiftPlanning logo ShiftPlanning

Employee Scheduling & Workforce Management

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
  • ShiftPlanning Landing page
    Landing page //
    2023-01-08

ShiftPlanning is an online workforce management software with over 500,000 users in 87 countries around the world. Combining Employee Scheduling Software, Time Clocking, Online Payroll and Staff Communication tools into one intuitive and affordable web-based online application, ShiftPlanning is available at all times on any computer or mobile device.

Our online Workforce Management Software is used by small business with less than 10 employees all the way up to Fortune 500 companies like BMW, CVS, Google, Subway, NBC Universal, LuluLemon, AirBnB and more!

  • Calabrio ONE Landing page
    Landing page //
    2023-06-27

ShiftPlanning videos

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Humanity Module: ShiftPlanning

Calabrio ONE videos

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Category Popularity

0-100% (relative to ShiftPlanning and Calabrio ONE)

ShiftPlanning

Calabrio ONE

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
0 0%
Communication
100% 100
Time Tracking
100 100%
Time Tracking
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ShiftPlanning and Calabrio ONE

ShiftPlanning Reviews

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Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing ShiftPlanning and Calabrio ONE, you can also consider the following products

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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