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Sharpen CX VS Genesys PureCloud

Compare Sharpen CX VS Genesys PureCloud and see what are their differences

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Sharpen CX logo Sharpen CX

Make every customer touchpoint more personal with a support team that’s trained and equipped to solve customer problems using Sharpen.

Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management
  • Sharpen CX Landing page
    Landing page //
    2023-07-27
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25

Sharpen CX videos

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Genesys PureCloud videos

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Genesys PureCloud User Training

Category Popularity

0-100% (relative to Sharpen CX and Genesys PureCloud)

Sharpen CX

Genesys PureCloud

VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100
Communication
16 16%
Communication
84% 84
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

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What are some alternatives?

When comparing Sharpen CX and Genesys PureCloud, you can also consider the following products

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Aspect Via Customer Engagement Center - Aspect Via is a customer engagement platform that covers all the customer service bases while taking full advantage of Amazon Web Service (AWS) cloud services and infrastructure.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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