Software Alternatives & Reviews

Set a Time VS SympoQ

Compare Set a Time VS SympoQ and see what are their differences

Set a Time logo Set a Time

Appointment scheduling software for businesses to accept appointments online from customers and clients.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • Set a Time Landing page
    Landing page //
    2018-12-11

Set a Time is an appointment scheduling software which allows businesses to accept appointments and reservations online. Set a Time simplifies scheduling for every type of business.

Customers and clients can book with the business for specific dates, times, services, and more. Companies and easily customize their settings to suit their business and make it more smooth and professional.

Set a Time has features such as two-way sync (2-way sync) with Google Calendar and Microsoft Outlook, ability to accept payments from customers online with Stripe, team members/staff options, custom services and appointment types, custom booking page, and much more!

Businesses and their customers and clients can easily manage their appointments online, from any device, from anywhere. Set a Time is more than a scheduling software; it's a system which enables everyone to save time, be efficient, and make lives easier.

Set a Time helps businesses to save time, save money, increase productivity, attract more customers, and make more money. Set a Time is fast, easy, and simple to use. Set a Time is the best appointment scheduling software for businesses and companies of all sizes.

  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

Set a Time

$ Details
freemium $5.0 / Monthly
Platforms
Browser Google Chrome Wordpress iPhone Windows iOS Android Mac OSX Linux Cross Platform JavaScript Web Shopify Magento Slack Windows Phone Safari Weebly Wix Squarespace GMail Facebook Square Internet Explorer Edge
Release Date
-

SympoQ

Website
sympoq.com
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May

Set a Time features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Category Popularity

0-100% (relative to Set a Time and SympoQ)
Appointment Scheduling
100 100%
0% 0
Customer Support
0 0%
100% 100
Appointments and Scheduling
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Set a Time and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

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What are some alternatives?

When comparing Set a Time and SympoQ, you can also consider the following products

Pulse 24/7 - Booking & scheduling mobile app for service providers

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

MakePlans - Online appointment booking - MakePlans

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community