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ServiceNow VS Zoho Assist

Compare ServiceNow VS Zoho Assist and see what are their differences

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ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Zoho Assist logo Zoho Assist

Zoho Assist is a remote support and remote access software crafted for SMBs. Try it free today to know how it matches your exact support requirements.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Zoho Assist Landing page
    Landing page //
    2023-10-11

Zoho Assist, your one-stop solution for remote support, screen sharing and remote access helps you access remote desktop of your customers or share your screen and manage unattended computers easily. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.

ServiceNow

Website
servicenow.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Zoho Assist

Website
zoho.com
Pricing URL
Official Zoho Assist Pricing
$ Details
freemium $10.0 / Monthly
Platforms
Browser Android iOS Web MacOS Windows Linux Raspberry Chrome OS
Edit details

ServiceNow features and specs

No features have been listed yet.

Zoho Assist features and specs

  • File Transfer: Yes
  • Screen Sharing : Yes
  • Unattended Access: Yes
  • Reboot and Reconnect : Yes
  • Multi Monitor Navigation: Yes

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Zoho Assist videos

+ Add

Zoho Assist Free Version and Linux: The User Experience

More videos:

  • Review - Zoho Assist: Remote Support. Simpler. Faster
  • Review - Tutorial - Connect Zoho Assist on the Customer Side

Category Popularity

0-100% (relative to ServiceNow and Zoho Assist)

ServiceNow

Zoho Assist

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Project Management
100 100%
Project Management
0% 0
Remote Desktop
0 0%
Remote Desktop
100% 100

User comments

Share your experience with using ServiceNow and Zoho Assist. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Zoho Assist

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Zoho Assist Reviews

10 Best Teamviewer Alternatives
One more free remote access software like TeamViewer is Zoho Assist. It’s user-friendly and easy to use — operator can send link by email right in the personal cabinet. Zoho Assist is cloud-based remote support so it is more secure and reliable to use. But according to my experience, it’s not as quick and light as remote desktop apps should be.
Source: medium.com
Provide Tech Support by Remotely Control Controlling Computers Using these 10 Tools
Zoho Assist service requires an authorization code to access or control another computer. This software provides control and remote access to other devices, the operator can work in several sessions simultaneously: provide remote assistance and manage their own devices.
Source: hackernoon.com
10 Best Remote Desktop Software For Tech Support in 2022
Zoho Assist service requires an authorization code to access or control another computer. This software provides control and remote access to other devices, the operator can work in several sessions simultaneously: provide remote assistance and manage their own devices.
Source: medium.com
14 Best TeamViewer Alternatives of 2022
In my view, Dameware solutions (all three), Zoho Assist, and AnyDesk are currently the top-of-the-line options that fulfill almost all the requirements of being an ideal remote access terminal. If you need something astoundingly simple, AnyDesk is the best bet. If you need something highly advanced, Dameware solutions can be your best bet. Zoho Assist, on the other hand, is...
Source: www.cloudzat.com
3 Best Alternatives to Teamviewer and Anydesk
Zoho Assist integrates better than AnyDesk, and there are no version compatibility issues like Teamviewer. But I’ve seen reviews that the Zoho phone app conflicts with certain browser versions. For iPhone, only a viewer mode is possible.
Source: medium.com

Social recommendations and mentions

Zoho Assist might be a bit more popular than ServiceNow. We know about 2 links to it since March 2021 and only 2 links to ServiceNow. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

Zoho Assist mentions (2)

What are some alternatives?

When comparing ServiceNow and Zoho Assist, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ManageEngine RecoveryManager Plus - RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.

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