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ServiceAide VS Systrack

Compare ServiceAide VS Systrack and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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ServiceAide logo ServiceAide

ServiceAide provides cloud based IT Service Management solutions.

Systrack logo Systrack

Digital experience monitoring solution for IT
  • ServiceAide Landing page
    Landing page //
    2023-09-12
  • Systrack Landing page
    Landing page //
    2023-08-24

SysTrack is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. Directly from the workspace, SysTrack captures data such as CPU, RAM, memory, and other 10,000+ data points. These are then analyzed by SysTrack and used by IT in countless ways that lower costs and optimize operations including: lowering the amount of help desk tickets, identifying over and under-provisioning, reducing time to resolution, tracking SLA performance, measuring the performance of rollouts, and so much more.

ServiceAide

Website
serviceaide.com
$ Details
-
Platforms
-
Release Date
-
Edit details

Systrack

Website
lakesidesoftware.com
$ Details
paid Free Trial
Platforms
Windows Mac OSX Linux Android Chrome OS
Release Date
1997 September
Edit details

ServiceAide videos

+ Add

ServiceAide, Inc on TALK BUSINESS 360 TV

More videos:

  • Review - ServiceAide Cloud Service Management Installing Asset Discovery Manager

Systrack videos

+ Add

What is SysTrack?

More videos:

  • Demo - SysTrack Integration for Windows Virtual Desktop | Demo
  • Review - Application Performance Management in SysTrack

Category Popularity

0-100% (relative to ServiceAide and Systrack)

ServiceAide

Systrack

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Performance Monitoring
0 0%
Performance Monitoring
100% 100

User comments

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What are some alternatives?

When comparing ServiceAide and Systrack, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nexthink - Nexthink provides solution to turn end-user feedback into actionable intelligence to improve business productivity.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

ControlUp - ControlUp is a computer management & monitoring platform for managing Windows servers, workstations and user sessions.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

uberAgent - uberAgent easily answers questions like the following: Why are my logons taking so long? Which backend server slows down our sessions? Which apps are being run by our users? What causes web app page load delays?

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