SysTrack is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. Directly from the workspace, SysTrack captures data such as CPU, RAM, memory, and other 10,000+ data points. These are then analyzed by SysTrack and used by IT in countless ways that lower costs and optimize operations including: lowering the amount of help desk tickets, identifying over and under-provisioning, reducing time to resolution, tracking SLA performance, measuring the performance of rollouts, and so much more.
Nexthink - Nexthink provides solution to turn end-user feedback into actionable intelligence to improve business productivity.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ControlUp - ControlUp is a computer management & monitoring platform for managing Windows servers, workstations and user sessions.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
ThousandEyes - ThousandEyes is a Network Intelligence platform that delivers visibility into every network your organization relies on.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.