Software Alternatives & Reviews

ServiceAide VS uberAgent

Compare ServiceAide VS uberAgent and see what are their differences

ServiceAide logo ServiceAide

ServiceAide provides cloud based Enterprise Service Management Solutions

uberAgent logo uberAgent

uberAgent easily answers questions like the following: Why are my logons taking so long? Which backend server slows down our sessions? Which apps are being run by our users? What causes web app page load delays?
  • ServiceAide Landing page
    Landing page //
    2023-09-12

Provide better digital experiences. Automate processes from services to technical workflows and business processes with best-in-class enterprise service management solutions. Powered by AI.

  • uberAgent Landing page
    Landing page //
    2020-09-10

uberAgent is an innovative user experience monitoring and endpoint security analytics product for Windows and macOS. It does not just collect data – it gives you the information that matters.

Other monitoring products rely on the logs and counters built into the OS. uberAgent has its own metrics, covering key aspects of UX and security. Boot & logon duration, application unresponsiveness, network reliability, process startup, web app usage, and remoting protocol insights on the UX monitoring front. MS Office macros, LOLBAS, Sigma signatures, extensible ruleset, and uAQL query language on the endpoint security analytics side.

uberAgent tells you everything you need to know about physical PCs, virtual desktops, Apple macOS, Citrix, or VMware without affecting your systems’ user density. Whether it’s SBC, VDI, or RDS: uberAgent covers it all, in one single, light-weight agent.

uberAgent is optimized for Splunk but also works with Elastic, Azure Monitor, or Apache Kafka as backend.

uberAgent

$ Details
freemium
Platforms
Windows Mac OSX Browser Google Chrome Edge Firefox Internet Explorer
Release Date
-

ServiceAide features and specs

No features have been listed yet.

uberAgent features and specs

  • Analytics and Reporting: Yes
  • Analytics: Yes
  • Customizable: Yes
  • Easy to Set-up and use: Yes
  • Dashboards & visualizations: Yes
  • Free Trial: Yes
  • Free Version: Yes
  • Inventory Managment: Yes
  • Monitoring: Yes
  • Metrics: Yes
  • Performance Management: Yes
  • Reporting: Yes
  • Role Based Access Control: Yes
  • Security: Endpoint security analytics

ServiceAide videos

ServiceAide, Inc on TALK BUSINESS 360 TV

More videos:

  • Review - ServiceAide Cloud Service Management Installing Asset Discovery Manager

uberAgent videos

Introduction to user experience & application performance monitoring with uberAgent

Category Popularity

0-100% (relative to ServiceAide and uberAgent)
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Customer Support
100 100%
0% 0
Performance Monitoring
0 0%
100% 100

Questions and Answers

As answered by people managing ServiceAide and uberAgent.

Why should a person choose your product over its competitors?

ServiceAide's answer

Our Flexibility and dedication to our customers success. On top of retaining a full suite of enterprise functionality our price point will dramatically improve your ROI compared to other BlueChip service managment solutions.

What's the story behind your product?

ServiceAide's answer

Founded with a focus on AI all the way back 2017!

Who are some of the biggest customers of your product?

ServiceAide's answer

Florida Power and Light, GRU, Academy Bank, Henrico, Henny Penny

User comments

Share your experience with using ServiceAide and uberAgent. For example, how are they different and which one is better?
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What are some alternatives?

When comparing ServiceAide and uberAgent, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ThousandEyes - ThousandEyes is a Network Intelligence platform that delivers visibility into every network your organization relies on.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Now Platform - Get native platform intelligence, so you can predict, prioritize, and proactively manage the work that matters most with the NOW Platform from ServiceNow.

Nexthink - Nexthink provides solution to turn end-user feedback into actionable intelligence to improve business productivity.