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ServiceAide VS Salesforce Service Cloud

Compare ServiceAide VS Salesforce Service Cloud and see what are their differences

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ServiceAide logo ServiceAide

ServiceAide provides cloud based IT Service Management solutions.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • ServiceAide Landing page
    Landing page //
    2023-09-12
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

ServiceAide videos

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ServiceAide, Inc on TALK BUSINESS 360 TV

More videos:

  • Review - ServiceAide Cloud Service Management Installing Asset Discovery Manager

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to ServiceAide and Salesforce Service Cloud)

ServiceAide

Salesforce Service Cloud

Help Desk
2 2%
Help Desk
98% 98
Customer Support
2 2%
Customer Support
98% 98
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceAide and Salesforce Service Cloud

ServiceAide Reviews

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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing ServiceAide and Salesforce Service Cloud, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Code Zero - Code Zero is a rich-featured Kubernetes platform for quickly and easily delivering cloud-native software solutions to perform various operations like integrating Debugging, testing, building, containerizing, and others.

Ameyo FusionCX - Omnichannel help desk ticketing system

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