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ServiceAide VS SolarWinds Web Help Desk

Compare ServiceAide VS SolarWinds Web Help Desk and see what are their differences

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ServiceAide logo ServiceAide

ServiceAide provides cloud based Enterprise Service Management Solutions

SolarWinds Web Help Desk logo SolarWinds Web Help Desk

Simplify service management and asset management with SolarWinds® Web Help Desk™.
  • ServiceAide Landing page
    Landing page //
    2023-09-12

Provide better digital experiences. Automate processes from services to technical workflows and business processes with best-in-class enterprise service management solutions. Powered by AI.

  • SolarWinds Web Help Desk Landing page
    Landing page //
    2023-09-22

ServiceAide videos

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ServiceAide, Inc on TALK BUSINESS 360 TV

More videos:

  • Review - ServiceAide Cloud Service Management Installing Asset Discovery Manager

SolarWinds Web Help Desk videos

No SolarWinds Web Help Desk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to ServiceAide and SolarWinds Web Help Desk)

ServiceAide

SolarWinds Web Help Desk

Help Desk
22 22%
Help Desk
78% 78
Customer Support
100 100%
Customer Support
0% 0
Service Desk
16 16%
Service Desk
84% 84
IT Service Management
38 38%
IT Service Management
62% 62

Questions and Answers

As answered by people managing ServiceAide and SolarWinds Web Help Desk.

Why should a person choose your product over its competitors?

ServiceAide's answer

Our Flexibility and dedication to our customers success. On top of retaining a full suite of enterprise functionality our price point will dramatically improve your ROI compared to other BlueChip service managment solutions.

What's the story behind your product?

ServiceAide's answer

Founded with a focus on AI all the way back 2017!

Who are some of the biggest customers of your product?

ServiceAide's answer

Florida Power and Light, GRU, Academy Bank, Henrico, Henny Penny

User comments

Share your experience with using ServiceAide and SolarWinds Web Help Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceAide and SolarWinds Web Help Desk

ServiceAide Reviews

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SolarWinds Web Help Desk Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
With SolarWinds Online Help Desk, you can track assets from initial request to approval to final purchase and inventory entry. Its ability to interface with remote control software enables IT specialists to immediately start a remote session on any of the computers mentioned in their asset inventory. With just one click, you can begin a screen-sharing session with the remote...
Source: infraon.io
The Best Asset Management Software of 2017
Bottom Line: A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user interface and a nice price.
Source: au.pcmag.com

What are some alternatives?

When comparing ServiceAide and SolarWinds Web Help Desk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Now Platform - Get native platform intelligence, so you can predict, prioritize, and proactively manage the work that matters most with the NOW Platform from ServiceNow.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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