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Service Creatio VS Genesys PureCloud

Compare Service Creatio VS Genesys PureCloud and see what are their differences

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Contents:
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Service Creatio logo Service Creatio

The Omnichannel Customer Service and Support

Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management
  • Service Creatio Landing page
    Landing page //
    2023-08-19
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25

Service Creatio videos

+ Add

Service Creatio: service management platform overview

More videos:

  • Review - Service Creatio: CRM for the full-cycle service management

Genesys PureCloud videos

+ Add

Genesys PureCloud User Training

Category Popularity

0-100% (relative to Service Creatio and Genesys PureCloud)

Service Creatio

Genesys PureCloud

Help Desk
100 100%
Help Desk
0% 0
Customer Support
21 21%
Customer Support
79% 79
Business & Commerce
100 100%
Business & Commerce
0% 0
Communication
27 27%
Communication
73% 73

User comments

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What are some alternatives?

When comparing Service Creatio and Genesys PureCloud, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ePowerCenter - Cloud-based CRM software for contact center agents

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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