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Genesys PureCloud VS Hubspot Service Hub

Compare Genesys PureCloud VS Hubspot Service Hub and see what are their differences

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Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22

Genesys PureCloud videos

+ Add

Genesys PureCloud User Training

Hubspot Service Hub videos

+ Add

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Category Popularity

0-100% (relative to Genesys PureCloud and Hubspot Service Hub)

Genesys PureCloud

Hubspot Service Hub

Customer Support
49 49%
Customer Support
51% 51
Help Desk
0 0%
Help Desk
100% 100
Communication
100 100%
Communication
0% 0
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureCloud and Hubspot Service Hub

Genesys PureCloud Reviews

We have no reviews of Genesys PureCloud yet.
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Hubspot Service Hub Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

What are some alternatives?

When comparing Genesys PureCloud and Hubspot Service Hub, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

TextUs - TextUs is the leading businesses texting platform for professionals.

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