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Serial Port Monitor VS SolarWinds Service Desk

Compare Serial Port Monitor VS SolarWinds Service Desk and see what are their differences

Zendesk
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Serial Port Monitor logo Serial Port Monitor

The tool to test, log and analyze serial port data - RS232 sniffer software.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Serial Port Monitor Landing page
    Landing page //
    2023-02-25
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Serial Port Monitor videos

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SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to Serial Port Monitor and SolarWinds Service Desk)

Serial Port Monitor

SolarWinds Service Desk

SSH
100 100%
SSH
0% 0
Help Desk
0 0%
Help Desk
100% 100
Server Management
100 100%
Server Management
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Serial Port Monitor and SolarWinds Service Desk

Serial Port Monitor Reviews

  1. It simply worked

    I'm working on a BIOS for a Z80 computer. The only way to interface with the system is the serial interface. Unfortunately some features like the Xmodem support are very tricky to debug. There is no terminal software I have found that would log the complete communication between the remote device and the terminal software. I was already thinking about writing a minimal terminal software with this capability, but then I found Serial Port Monitor. AND IT WORKED OUT OF THE BOX. I had tried some similar software already but always met "cannot open port" issues. I know since X64 Windows serial port monitoring has become difficult - even Microsoft does not support their old Portman software anymore.

  2. Good serial port monitor for reverse-engineering

    I haven't found a good free tool that will emulate a port and record/replay comms. So I chose the commercial option. I heard a lot of good things about Serial Port Monitor, which is a software port emulator. You can "connect" a physical serial port through it, so that your software uses the (monitored) virtual port, and forwards all traffic to/from a physical port. Very simple and easy to use!

    👍 Pros:    Easy user interface|High quality
  3. Great monitoring app

    Among all those COM-port monitoring apps I’ve ever test-driven, only Serial Port Monitor was both thoroughly reliable and simple to run. Plus, its interface is pretty self-explanatory, so I didn’t have to dig into some manuals to make the app work.

    🏁 Competitors: Advanced Serial Port Monitor
    👍 Pros:    Easy user interface|Easy to use|Good support

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing Serial Port Monitor and SolarWinds Service Desk, you can also consider the following products

Advanced Serial Port Monitor - This program allows you to check the flow of data through a computer's COM ports.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Listen32 - Listen32 tap into RS-232 transmit signals for monitoring bi-directional communications between two...

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

RealTerm - RealTerm is a terminal program specially designed for capturing, controlling and debugging binary...

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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