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I'm working on a BIOS for a Z80 computer. The only way to interface with the system is the serial interface. Unfortunately some features like the Xmodem support are very tricky to debug. There is no terminal software I have found that would log the complete communication between the remote device and the terminal software. I was already thinking about writing a minimal terminal software with this capability, but then I found Serial Port Monitor. AND IT WORKED OUT OF THE BOX. I had tried some similar software already but always met "cannot open port" issues. I know since X64 Windows serial port monitoring has become difficult - even Microsoft does not support their old Portman software anymore.
I haven't found a good free tool that will emulate a port and record/replay comms. So I chose the commercial option. I heard a lot of good things about Serial Port Monitor, which is a software port emulator. You can "connect" a physical serial port through it, so that your software uses the (monitored) virtual port, and forwards all traffic to/from a physical port. Very simple and easy to use!
Among all those COM-port monitoring apps I’ve ever test-driven, only Serial Port Monitor was both thoroughly reliable and simple to run. Plus, its interface is pretty self-explanatory, so I didn’t have to dig into some manuals to make the app work.
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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