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Serial Port Monitor VS Jira Service Desk

Compare Serial Port Monitor VS Jira Service Desk and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Serial Port Monitor logo Serial Port Monitor

The tool to test, log and analyze serial port data - RS232 sniffer software.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Serial Port Monitor Landing page
    Landing page //
    2023-02-25
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Serial Port Monitor videos

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Serial Port Monitor and Jira Service Desk)

Serial Port Monitor

Jira Service Desk

Server Management
100 100%
Server Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
SSH
100 100%
SSH
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Serial Port Monitor and Jira Service Desk

Serial Port Monitor Reviews

  1. It simply worked

    I'm working on a BIOS for a Z80 computer. The only way to interface with the system is the serial interface. Unfortunately some features like the Xmodem support are very tricky to debug. There is no terminal software I have found that would log the complete communication between the remote device and the terminal software. I was already thinking about writing a minimal terminal software with this capability, but then I found Serial Port Monitor. AND IT WORKED OUT OF THE BOX. I had tried some similar software already but always met "cannot open port" issues. I know since X64 Windows serial port monitoring has become difficult - even Microsoft does not support their old Portman software anymore.

  2. Good serial port monitor for reverse-engineering

    I haven't found a good free tool that will emulate a port and record/replay comms. So I chose the commercial option. I heard a lot of good things about Serial Port Monitor, which is a software port emulator. You can "connect" a physical serial port through it, so that your software uses the (monitored) virtual port, and forwards all traffic to/from a physical port. Very simple and easy to use!

    👍 Pros:    Easy user interface|High quality
  3. Great monitoring app

    Among all those COM-port monitoring apps I’ve ever test-driven, only Serial Port Monitor was both thoroughly reliable and simple to run. Plus, its interface is pretty self-explanatory, so I didn’t have to dig into some manuals to make the app work.

    🏁 Competitors: Advanced Serial Port Monitor
    👍 Pros:    Easy user interface|Easy to use|Good support

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Serial Port Monitor and Jira Service Desk, you can also consider the following products

Advanced Serial Port Monitor - This program allows you to check the flow of data through a computer's COM ports.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Listen32 - Listen32 tap into RS-232 transmit signals for monitoring bi-directional communications between two...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RealTerm - RealTerm is a terminal program specially designed for capturing, controlling and debugging binary...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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