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SatisMeter VS UseResponse

Compare SatisMeter VS UseResponse and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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SatisMeter logo SatisMeter

Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • SatisMeter Landing page
    Landing page //
    2022-05-22

SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.

  • UseResponse Landing page
    Landing page //
    2023-10-10

SatisMeter

Website
satismeter.com
Pricing URL
Official SatisMeter Pricing
$ Details
paid Free Trial
Platforms
iOS Browser Android Shopify REST API Slack
Edit details

UseResponse

Website
useresponse.com
Pricing URL
Official UseResponse Pricing
$ Details
-
Platforms
-
Edit details

SatisMeter videos

+ Add

SatisMeter explainer

More videos:

  • Review - SatisMeter Intercom integration

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to SatisMeter and UseResponse)

SatisMeter

UseResponse

Customer Feedback
25 25%
Customer Feedback
75% 75
User Feedback
33 33%
User Feedback
67% 67
Help Desk
0 0%
Help Desk
100% 100
Surveys
100 100%
Surveys
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SatisMeter and UseResponse

SatisMeter Reviews

We have no reviews of SatisMeter yet.
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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing SatisMeter and UseResponse, you can also consider the following products

FeedBear - The smartest way to manage feedback from your customers

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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