Software Alternatives, Accelerators & Startups

Salesforce VS Pipeline CRM

Compare Salesforce VS Pipeline CRM and see what are their differences

Salesforce logo Salesforce

CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Pipeline CRM logo Pipeline CRM

Customer relationship management and sales CRM software to organize, track, and manage your deals, leads, and contacts. Great for sales teams of all sizes.
  • Salesforce Landing page
    Landing page //
    2022-01-04
  • Pipeline CRM Pipeline CRM website - Homepage
    Pipeline CRM website - Homepage //
    2025-05-12
  • Pipeline CRM Pipeline CRM website - 14-Day Free Trial
    Pipeline CRM website - 14-Day Free Trial //
    2025-05-12
  • Pipeline CRM Pipeline CRM website - Platform
    Pipeline CRM website - Platform //
    2025-05-12
  • Pipeline CRM Pipeline CRM website - Solutions
    Pipeline CRM website - Solutions //
    2025-05-12
  • Pipeline CRM Pipeline CRM website - Resources
    Pipeline CRM website - Resources //
    2025-05-12

Get a sales platform that offers easy setup, seamless integrations, and intuitive tools. With Pipeline CRM, you’ll have everything you need to accelerate sales.

Salesforce features and specs

  • Customizability
    Salesforce offers a high degree of customizability, allowing businesses to tailor the platform to meet their specific requirements through custom objects, workflows, and apps.
  • Comprehensive Suite
    The platform provides a wide range of integrated tools for CRM, marketing, sales, service, and more, making it a one-stop solution for various business needs.
  • Third-Party Integrations
    Salesforce supports a vast array of third-party integrations, enabling businesses to seamlessly connect other applications and services they use.
  • User Community and Support
    Salesforce has a large, active user community and extensive support resources, including documentation, webinars, and a customer success team.
  • Scalability
    The platform is highly scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

Possible disadvantages of Salesforce

  • Cost
    Salesforce can be expensive, particularly for small businesses, as the pricing model includes various modules and add-ons that can add up quickly.
  • Complexity
    The platform's extensive features can make it complex and challenging to navigate, requiring significant training and a learning curve for users.
  • Customization Requires Expertise
    While Salesforce is highly customizable, making full use of this capability often requires specialized knowledge or hiring certified Salesforce consultants.
  • Performance Issues
    Some users have reported performance issues, particularly during peak usage times, which can impact business operations.
  • Overwhelming Options
    The sheer number of features and options available can be overwhelming, which can make decision-making and implementation time-consuming.

Pipeline CRM features and specs

  • User-Friendly Interface
    Pipeline CRM offers an intuitive and easy-to-navigate interface, making it accessible for users of various technical proficiencies.
  • Customizable Sales Processes
    The platform allows users to tailor their sales pipelines to fit their specific business processes and workflows.
  • Robust Reporting Tools
    It features comprehensive reporting and analytics tools that enable users to generate detailed insights into sales performance and other key metrics.
  • Integration Capabilities
    Pipeline CRM supports integrations with a variety of third-party applications, such as email marketing tools and other popular business software, enhancing its functionality and flexibility.
  • Strong Customer Support
    Users frequently praise the quality of customer support, noting quick response times and effective solutions.
  • Affordable Pricing
    Pricing plans are competitive and provide good value for small and medium-sized businesses looking for cost-effective CRM solutions.

Possible disadvantages of Pipeline CRM

  • Limited Advanced Features
    Compared to some of its competitors, Pipeline CRM may lack more advanced features such as deep AI-based analytics and advanced automation.
  • Mobile App Limitations
    The mobile application is often considered less robust and feature-rich compared to the desktop version, which might limit its utility for on-the-go professionals.
  • Customizability Limits
    While the platform allows for some customization, it may not be sufficient for businesses with highly specialized or complex sales processes.
  • Scalability Constraints
    Pipeline CRM might not scale as effectively for very large enterprises with complex CRM needs, making it more suitable for smaller to mid-sized organizations.
  • Learning Curve for Advanced Features
    Despite its user-friendly design, mastering some of the more advanced features and functionalities can take time and may require additional training or support.

Analysis of Salesforce

Overall verdict

  • Salesforce is generally considered a good choice for businesses seeking a robust and flexible CRM solution, though it is important for each organization to evaluate their specific needs and budget before committing.

Why this product is good

  • Salesforce is a leading customer relationship management (CRM) platform known for its comprehensive set of cloud-based tools that help businesses manage their customer data, sales processes, and marketing efforts.
  • It offers scalability, allowing businesses to start with basic functionalities and expand as needed.
  • The platform provides a wide range of integrations and customizations, enabling it to work well with various business applications and workflows.
  • Salesforce has an active user community and strong support networks, making it easier for organizations to adopt and troubleshoot the system.

Recommended for

  • Businesses looking for a scalable and customizable CRM platform.
  • Organizations that require a comprehensive suite of cloud-based sales, service, marketing, and collaboration tools.
  • Companies that want to leverage AI-driven insights and analytics to enhance customer relationships.
  • Enterprises with complex integrations requirements or specific customization needs.

Analysis of Pipeline CRM

Overall verdict

  • Overall, Pipeline CRM is a solid choice for businesses seeking a reliable and flexible CRM solution. Its ease of use, combined with strong support and feature set, makes it a competent tool for managing customer relationships and sales processes.

Why this product is good

  • Pipeline CRM is considered good due to its user-friendly interface, customizable features, and excellent customer support. It offers a range of tools for sales automation and pipeline management, which enhances productivity and helps teams close deals more efficiently. The platform is also praised for its integration capabilities with other business applications, making it a versatile choice for various business needs.

Recommended for

    Pipeline CRM is recommended for small to medium-sized businesses looking for an intuitive and customizable CRM system. It is particularly suitable for sales teams that need a streamlined approach to pipeline management and those who value robust customer support.

Salesforce videos

Frustrated Review of Salesforce.com 2019 for Small to Medium Business

More videos:

  • Review - HubSpot vs. Salesforce
  • Review - Salesforce CRM - Detailed Review of The CRM Giant (2019)
  • Review - Independent Review of Salesforce CRM Software
  • Review - Salesforce CRM Review 2021 Small Business
  • Review - What is Salesforce (and why is it so good)?
  • Review - Salesforce Review 2023 | CRM Software Analyst's Pros/Cons [1/3]
  • Review - What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn

Pipeline CRM videos

PipelineDeals Review - CRM software review

More videos:

  • Review - PipelineDeals Customer Management Overview
  • Demo - PipelineDeals Demo

Category Popularity

0-100% (relative to Salesforce and Pipeline CRM)
CRM
72 72%
28% 28
Sales
66 66%
34% 34
Sales Workflow
83 83%
17% 17
CRM Platforms
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce and Pipeline CRM

Salesforce Reviews

  1. andreewikk
    super

    Salesforce is a powerful customer relationship management (CRM) platform, and I have been using it for business for several months now. Overall, I am pleased with the functionality and capabilities it provides.

    Pros: 1. Full customization - Salesforce allows you to adapt the system to any business needs. There are a huge number of customization tools, which makes it universal for different industries. 2. Powerful analytical tools - The platform provides excellent analytics and reporting capabilities. You can easily track the effectiveness of marketing campaigns, analyze customer behavior and build forecasts. 3. Interface - Despite the huge number of functions, the interface is quite intuitive and does not cause difficulties in mastering. Configuration and data management are easy to organize. 4. Integrations - Salesforce supports many integrations with other services and platforms, which simplifies work and allows you to use it in conjunction with other business solutions.

    Cons: 1. High cost - Salesforce can be expensive for small companies. The subscription price, plus additional costs for customization and support, can quickly become significant. 2. Steep learning curve — The sheer amount of functionality can make it difficult for newcomers to get their head around the platform. It takes time to master all of the features. 3. Sometimes feature-heavy — For smaller businesses, some of the features in Salesforce can be redundant and not always necessary. This can cause confusion as you work.

    Overall, Salesforce is a great platform for larger organizations and businesses that need to effectively manage customer data and automate processes. However, for smaller businesses, the cost and complexity can be a barrier. However, if your business is growing, Salesforce is a powerful tool for growth and scaling.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Some teams start with custom Jira setups—relying on issue types, fields, and automations to simulate CRM behavior. Others turn to Atlassian Marketplace apps that promise a native CRM in Jira. And still others connect third-party tools like Salesforce, Zoho, or Pipedrive via Jira CRM integrations.
Source: mriacrm.com
Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Salesforce offers fantastic security information software for service operators and agents alike. They get complete visibility into all incidents, customer data, and cases in a single workspace. This provides them with greater context to better deal with a problem. The platform proactively identifies security issues before the customer even notices them.
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
The main competitive advantage for Dynamics 365 over Salesforce is its integrated platform. Microsoft made several strategic changes in 2020 to challenge Salesforce in the cloud software market. Most companies use Microsoft’s productivity solutions, increasing Dynamics 365’s advantage over Salesforce. Dynamics 365 makes Microsoft the top Salesforce competitor. [4]
14 Best Copper CRM Alternatives to Use in 2022
Salesforce is a leading provider of CRM solutions occupying over 19.6% share of the global CRM market. It provides a powerful and integrated platform for sales, marketing, support, IT, and eCommerce. This unified access to all business data can be leveraged to deliver exceptional customer experiences. Salesforce can help make better business decisions and automate key...

Pipeline CRM Reviews

14 Best Copper CRM Alternatives to Use in 2022
Pipeline CRM empowers businesses to take better control of their sales processes and optimize them to increase profitability. The tool allows you to customize various modules, including pipeline stages, data fields, and user roles, to adapt them according to your organization’s needs. Your team members can track their progress against goals with visual leaderboards provided...
7 Salesforce Alternatives You Need To Check Out Now
Combating this challenge, automation on PipelineDeals creates workflows to close your deals with an improved turnaround time. This feature takes care of an entire host of tasks- from prompting the next action to be taken and notifying the team managers of a closing deal with alerts, to viewing your sales pipeline from start to finish as well as creating a new deal when a...
Source: sprout24.com

Social recommendations and mentions

Based on our record, Salesforce seems to be more popular. It has been mentiond 62 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce mentions (62)

  • Salesforce Development Company
    Pletra Technology is a prominent Salesforce Implementation and Development company with the expertise needed to drive Salesforce-powered change in your enterprise. Using the Salesforce.com platform effectively, our consultants can help clients provide innovation and value from customer operations. Source: almost 2 years ago
  • MyDMV Portal has a really suspicious address.
    Maybe I'm just paranoid, but this thing screams "phishing link" to me. Why is this not a subdomain of flhmsv.gov ? Why is it a dot com?? I'd heard things about there being malicious links inserted into legit websites through either a hack or browser malware. Just going to force.com also redirects to salesforce.com , which... doesn't answer any questions at all. Is it just... Like this, or is there something... Source: almost 2 years ago
  • Etrade hangs on login and other pages
    I noticed when I click on manage cookies there is salesforce.com and a few others that I am not sure what they are trying to do but I am sure they have nothing to do with trading. Source: almost 2 years ago
  • Creating a Salesforce Email Report
    Hello! I'm aware that Tableau can capture email activity with EAC. However, I'm looking to add a report within a Salesforce Dashboard. I've attempted to create a report on email messages following the resource on Salesforce.com. But, the results were minimal (657 all-time emails? Since 2017.) For clarity, not for List Emails, just 1-1 sent through Salesforce. Source: over 2 years ago
  • Freelance design contract offer - Regarding the "ownership of work product" - what is really owned? (What are your thoughts on this contract section?)
    It is a fintech company so I do not expect them to, for example, profit much from selling clothes, or posters with my work on it. However, they are interested in the style of branding, illustration and general design of this website https://salesforce.com/ which uses a lot of colourful and playful imagery / illustrations. Source: over 2 years ago
View more

Pipeline CRM mentions (0)

We have not tracked any mentions of Pipeline CRM yet. Tracking of Pipeline CRM recommendations started around Mar 2021.

What are some alternatives?

When comparing Salesforce and Pipeline CRM, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

HubSpot CRM - Free CRM software for small businesses.

WORKetc CRM - All-in-one business management system. CRM + Social + Projects + Billing