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Salesforce Service Cloud VS Upcall

Compare Salesforce Service Cloud VS Upcall and see what are their differences

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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Upcall logo Upcall

Upcall enables you to crowdsource your outbound calls. Collaborate with 1000+ on-demand callers worldwide for sales, marketing and customer support calls. Free trial.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Upcall Landing page
    Landing page //
    2022-10-07

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Upcall videos

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NEW Work From Home Jobs Opportunity!! Work At Home For UpCall – Apply Today

More videos:

  • Review - Work From Home- VeraFast UpCall
  • Review - $12 AN HOUR~ UPCALL IS HIRING!!!

Category Popularity

0-100% (relative to Salesforce Service Cloud and Upcall)

Salesforce Service Cloud

Upcall

Help Desk
100 100%
Help Desk
0% 0
Sales
0 0%
Sales
100% 100
Customer Support
100 100%
Customer Support
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Upcall. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Upcall

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Upcall Reviews

20 Best Lead Generation Companies in the USA
Upcall is an excellent partner to consider if you’re aiming to attract more promising leads to your business. With in-depth knowledge in several traditional industries, particularly finance, real estate, and insurance, they offer a valuable outsourcing solution for marketing and sales teams looking to boost engagement and close deals more effectively. Living up to its name,...
Source: martal.ca
Best B2B lead generation companies
However, Upcall's services are expensive for small businesses and startups. The company also works only with leads from the US and Canada, which excludes many international clients.
Source: www.mo.agency
12 Best Lead Generation Companies in 2023 [Guide & Full Review]
Upcall is a lead generation company built on sales professionals in the top 3% and expert lead generation technology. You can trust Upcall to curate content for email, phone, and SMS marketing. Using intuitive software Upcall tracks and monitors your lead generation analytics to refine your strategies based on customer interactions. But that’s far from it. Upcall also offers...
Source: peertopeermarketing.co
13 Best B2B Lead Generation Companies To Look For In 2023
To create highly-qualified leads, Upcall combines powerful technology with top-tier sales experts. It works with leading brands like LG, Airbnb, QuickBooks, and Farmers Insurance. Upcall works on simple principles. First, it supplies your company with a team of expert callers. They will make the calls and communicate with the leads on your behalf. Second, upcalls’...
Source: www.unboundb2b.com

What are some alternatives?

When comparing Salesforce Service Cloud and Upcall, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Veloxy - A sales enablement app. Your calendar on steroids!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Closer - Digitize your sales team | Video calls for sales

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