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Salesforce Service Cloud VS Callpage

Compare Salesforce Service Cloud VS Callpage and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Callpage logo Callpage

Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Callpage Landing page
    Landing page //
    2023-07-19

CallPage is a widget on your website which helps your website visitor connect with you via free call within 28 seconds.

The CallPage widget lets you call your website visitors and helps you gain additional 30-125% more leads.

With CallPage, you can easily: - Increase in the number of quality leads - Lower cost of customer acquisition - Improve conversion rate - Improve customer experience

CALLPAGE MEETINGS CallPage Meetings is an online scheduling tool that lets potential customers book meetings straight from your website. The lead distribution ensures that all leads are routed to the appropriate team member.

With CallPage Meetings, you can:

  • Easily edit and customize your booking form
  • Use Meetings in pop up or connect it website button
  • Create routing rules and direct incoming meetings to a right team member
  • connect with calendar and meetings tools

Salesforce Service Cloud features and specs

No features have been listed yet.

Callpage features and specs

  • Callback: Yes
  • Meeting Scheduling: Yes
  • Virtual PBX: Yes
  • Lead Capture: Yes
  • Lead Automation: Yes

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Callpage videos

+ Add

CallPage Meetings

More videos:

  • Tutorial - How to install CallPage on Wordpress
  • Review - CallPage - gain 75% more sales calls from your website visitors
  • Review - Getting started with CallPage

Category Popularity

0-100% (relative to Salesforce Service Cloud and Callpage)

Salesforce Service Cloud

Callpage

Help Desk
100 100%
Help Desk
0% 0
CRM
0 0%
CRM
100% 100
Customer Support
100 100%
Customer Support
0% 0
Lead Generation
0 0%
Lead Generation
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Callpage. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Callpage

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Callpage Reviews

We have no reviews of Callpage yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Callpage seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

Callpage mentions (1)

  • I built a simple and free callback/contact widget, feedback appreciated
    I looked around for an effective, simple and good looking contact widget for my CTAs, found only callpage.io, but that was too complex for my needs, so I ended up building a simpler version of it. Source: over 2 years ago

What are some alternatives?

When comparing Salesforce Service Cloud and Callpage, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Novocall - Novocall converts web visitors into sales calls in seconds.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveCall - LiveCall is a callback software that enables users to talk by voice with people who are currently visiting a website in 25 seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LeadMaster - The LeadMaster LeadMasterCRM All-in-One solution includes: marketing automation, lead management, email marketing, website integration & much more.

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