Software Alternatives, Accelerators & Startups

Salesforce Service Cloud VS Udemy

Compare Salesforce Service Cloud VS Udemy and see what are their differences

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Udemy logo Udemy

Online Courses - Learn Anything, On Your Schedule
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Udemy Landing page
    Landing page //
    2023-11-09

Salesforce Service Cloud features and specs

No features have been listed yet.

Udemy features and specs

  • Headquarters: San Francisco, CA

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Udemy videos

Are Udemy Courses Worth It?

More videos:

  • Review - Udemy Scam! Watch Before You Make A Udemy Course
  • Review - Udemy Review 2018

Category Popularity

0-100% (relative to Salesforce Service Cloud and Udemy)
Help Desk
100 100%
0% 0
Education
0 0%
100% 100
Customer Support
100 100%
0% 0
Online Learning
0 0%
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Udemy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Udemy

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

Udemy Reviews

"The Rise of Online Learning Platforms in India"
Udemy: A popular platform with a wide range of course offerings from various instructors. Google and Google Digital Garage: Offers a variety of online courses, workshops, and training programs with the added advantage of choosing from different learning options. DomainRacer Tutor LMS Hosting: Provides a comprehensive solution for creating and selling online courses, with...
Top 11 Thinkific Alternatives for Online course Creators in 2023
Udemy is Online Course creator and one of the Alternatives to Thinkific. the main difference between Udemy and Thinkific is that selling ebooks is only available in Thinkific. Therefore, both Udemy and Thinkific are more useful for e-learning courses.
Self-development: The Game Changer to Value Generation — Learning with Udemy vs Lecturemeet Certification courses.
Udemy is a popular platform with over 155,000 courses on a variety of topics. The courses are created by subject matter experts and are available at a reasonable cost. One of the significant advantages of Udemy is its vast library of courses. It offers courses in various fields, including technology, business, personal development, and lifestyle. Udemy also has a...
Source: medium.com
Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
Basically, if you do not mind fees and prefer to have a quick place to start with, then Udemy is the best alternative to Thinkific for you. With Udemy, you can quickly get started and gain the opportunity to make lots of income.
Source: uteach.io
10 Best Kajabi Alternatives for 2022: Which One to Use?
However, selling on Udemy is very different from selling online courses from your website. There is no monthly fee for selling courses through Udemy, but you have to share more than half of the course revenue with them.

Social recommendations and mentions

Based on our record, Udemy seems to be more popular. It has been mentiond 260 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

Udemy mentions (260)

  • Bought my first laptop for my education after years of being homeless, hope I invested my money right.
    CS is computer science. Also check out edx.com It is hosted by Harvard and if you pay for the course which is very little you get a certificate from them. There is also groupings of courses were you can get a business certificate. Also check out udemy.com. Wait for the specials for $10-15. I have heard that google has certificates that are free but that businesses except. Just try stuff and even look at skills... Source: 10 months ago
  • Rant - Anyone else having trouble finding a job?
    Core coding and IT skills are a must though. Pick a language you followed and liked at Uni, check there is decent job demand for it, and do a udemy.com course on it (great value, great content, very cheap). Pair this with a major cloud (Azure or AWS) qualification which is pretty much a must these days, and you're much more attractive as an applicant. Source: 10 months ago
  • Tech careers that won’t be taken over by AI?
    Prompting is so new I don't think a degree is offered yet, but Microsoft has some accredited classes (FREE) - https://learn.microsoft.com/en-us/training/ and you can get a certificate on AI and chatGPT from https://udemy.com , I got a few from them :). Source: 11 months ago
  • Failed my Salesforce Admin today
    I am studying Salesforce administrator fundamentals at udemy.com. I am taking this course where the instructor provides a checklist of all the topics/subjects you will see in the test. For example, according to the instructor, who passed his administrator certification on his first try, teach the specific concepts you will see in the test. I think that there are 133 features/concepts. So, the first video is about... Source: 11 months ago
  • Cheap/free language lessons
    If you're prepared to do self-study, take a look at the udemy.com learning site. I paid somewhere in the region of £15 (they retail for around £60-70 in general but always come on sale at some point) for a number of courses (incl. languages). The courses are rated by students and I haven't yet been let down. Source: 11 months ago
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What are some alternatives?

When comparing Salesforce Service Cloud and Udemy, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Codecademy - Learn the technical skills you need for the job you want. As leaders in online education and learning to code, we’ve taught over 45 million people using a tested curriculum and an interactive learning environment.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LinkedIn Learning - Online training through LinkedIn's professional network.