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Salesforce Service Cloud VS SimpleTexting

Compare Salesforce Service Cloud VS SimpleTexting and see what are their differences

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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

SimpleTexting logo SimpleTexting

SimpleTexting offers SMS and text marketing services for companies of all sizes.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • SimpleTexting Landing page
    Landing page //
    2023-09-19

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

SimpleTexting videos

+ Add

SimpleTexting Platform Demo

More videos:

  • Review - Getting Started with SimpleTexting

Category Popularity

0-100% (relative to Salesforce Service Cloud and SimpleTexting)

Salesforce Service Cloud

SimpleTexting

Help Desk
100 100%
Help Desk
0% 0
SMS Marketing
0 0%
SMS Marketing
100% 100
Customer Support
100 100%
Customer Support
0% 0
Business Text Messaging
0 0%
Business Text Messaging
100% 100

User comments

Share your experience with using Salesforce Service Cloud and SimpleTexting. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and SimpleTexting

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

SimpleTexting Reviews

We have no reviews of SimpleTexting yet.
Be the first one to post

Social recommendations and mentions

Based on our record, SimpleTexting seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

SimpleTexting mentions (3)

  • Feeling so lost in my business
    Sorry. I have a solution. And it's free. But it need a hard work. Go to Google maps. And search for specific niche let's say House cleaning service in new york. And start looking at all results and if they don't have a website call them and offer your service. You can invest also in automatic system like https://simpletexting.com and collect all results phone number and send bulk sms with your service link. I hope... Source: about 1 year ago
  • Text Messaging
    Better is to find a business texting solution. For example Avochato has Slack integration. A quick google for "Business Texting" finds a lot of options, like SimpleTexting, or TextUs. Or if you are just doing mass notifications, there are options for that specifically as well. Source: about 2 years ago
  • The Future Of Virtual Reality
    Again, see here, the introduction of a smartphone to the market started in 1994. IBM released their first smartphone, according to simpletexting.com, a devastating 77% of all adult Americans. The approximate population of American adults is 209,128,094 according to infoplease.com, and 77% of that is 161,068,232 adults that have a smartphone, imagine that, it is only the adults, teens around 13 to 17 has a 95% that... Source: about 2 years ago

What are some alternatives?

When comparing Salesforce Service Cloud and SimpleTexting, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

EZ Texting - EZ Texting provides SMS marketing solutions to businesses of all sizes.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SlickText - Slick Text provides businesses and organizations with an easy and affordable platform for text message marketing.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Textmagic - The all-in-one solution for all your business texting needs - marketing campaigns, two-way SMS chats, reminders, notifications, and internal staff communication.

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