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Salesforce Service Cloud VS ServiceAide

Compare Salesforce Service Cloud VS ServiceAide and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

ServiceAide logo ServiceAide

ServiceAide provides cloud based Enterprise Service Management Solutions
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • ServiceAide Landing page
    Landing page //
    2023-09-12

Provide better digital experiences. Automate processes from services to technical workflows and business processes with best-in-class enterprise service management solutions. Powered by AI.

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

ServiceAide videos

+ Add

ServiceAide, Inc on TALK BUSINESS 360 TV

More videos:

  • Review - ServiceAide Cloud Service Management Installing Asset Discovery Manager

Category Popularity

0-100% (relative to Salesforce Service Cloud and ServiceAide)

Salesforce Service Cloud

ServiceAide

Help Desk
98 98%
Help Desk
2% 2
Customer Support
99 99%
Customer Support
1% 1
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
IT Service Management
0 0%
IT Service Management
100% 100

Questions and Answers

As answered by people managing Salesforce Service Cloud and ServiceAide.

Why should a person choose your product over its competitors?

ServiceAide's answer:

Our Flexibility and dedication to our customers success. On top of retaining a full suite of enterprise functionality our price point will dramatically improve your ROI compared to other BlueChip service managment solutions.

What's the story behind your product?

ServiceAide's answer:

Founded with a focus on AI all the way back 2017!

Who are some of the biggest customers of your product?

ServiceAide's answer:

Florida Power and Light, GRU, Academy Bank, Henrico, Henny Penny

User comments

Share your experience with using Salesforce Service Cloud and ServiceAide. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and ServiceAide

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

ServiceAide Reviews

We have no reviews of ServiceAide yet.
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What are some alternatives?

When comparing Salesforce Service Cloud and ServiceAide, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Now Platform - Get native platform intelligence, so you can predict, prioritize, and proactively manage the work that matters most with the NOW Platform from ServiceNow.

Zoho Desk - Industry's first context-aware Helpdesk Software

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