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Salesforce Service Cloud VS EyeOnTask

Compare Salesforce Service Cloud VS EyeOnTask and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

EyeOnTask logo EyeOnTask

EyeOnTask is an all-in-one feature-rich cloud-based mobile workforce management software solution that helps field service companies and workers efficiently manage clients, inventory, jobs, and invoices in a single location.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • EyeOnTask Landing page
    Landing page //
    2023-08-25

EyeOnTask enables you to manage everything in a modern and intuitive way which makes it the best field service management software in the market.

We offer a system that solves the current issues faced by corporate field service management. We are a customer-focused organization with the mission of lowering costs, increasing efficiency, and optimizing operations for our clients. We have helped several field service businesses to manage and optimize their field activities which in turn boosted their return on investment. We are a name you can trust among the available field service softwares in the market.

Features

• Billing & Invoicing • Quotations/Estimations • Job Scheduling • Assets/Inventory Management • Job Time Tracker • Job Dispatching • Contract Management • Audit/Inspection • Appointments/Leaves • Client Call history and Service Tracking • Payment Collection On The Field • Electronic Signature • Customer portal • Equipment Management • Lead Management

Industries we serve

• HVAC • Plumbing • Computer Installation & Repair • Transportation and Logistics • Construction • CCTV Surveillance • Internet and Cable Service Provider • Pest Controlling • Cleaning Software • Lawncare and Landscape • Pool and Spa • Solar Installation System • Fire Safety and alarm systems. • Home Automation

EyeOnTask is a cloud-based field service management software that automates, organizes, and streamlines your company's operations.

Salesforce Service Cloud

Website
salesforce.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

EyeOnTask

Website
eyeontask.com
Pricing URL
Official EyeOnTask Pricing
$ Details
paid Free Trial $5.0 / Monthly (Use for 15 days for free then pay $5/user and above as per plan)
Platforms
Website iOS Android
Release Date
2010 January
Edit details

Salesforce Service Cloud features and specs

No features have been listed yet.

EyeOnTask features and specs

  • Instant Invoice and Billing: Quickly generate invoices
  • Custom forms: Built-in support to custom forms
  • Dashboard : Easy to use dashboard
  • Report & Analytics : Create insightful reports
  • Job Card: Digitalized job card
  • Recurring Jobs: Schedule recurring job calender
  • Mobile app: Available on both Android and iOS
  • Communication: Seamless channel to share messages, documents and live locations
  • Clean UI: Simple and easy to understand UI
  • Automated workflow: Customize workflow management
  • Inventory Management: Industry leading Inventory management
  • Payment: Integrated payment system
  • Location Tracking: Powerful live location tracking
  • Work Orders : Ability to manage heavy work orders
  • Employee Management: Impressive employee management system
  • Equipment Management : Hassle-free equipment and inventory management
  • Easy to Use : Very easy setup and use
  • Timesheets : Dynamic job timesheets for time tracking
  • Attendance Monitoring : Intuitive attendance management
  • eSign: On-field signature
  • Scheduling: Automated scheduling
  • Customer Portal: Impressive customer portal
  • Notifications: Real-time notifications
  • Multi Language : Supports more than 16 languages
  • No Credit Needed : easily use free version without inserting credit card details
  • Free setup : No Setup Cost
  • 24/7 Support : Round the clock support available
  • Free Trial: Free trial available for 15 days

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

EyeOnTask videos

+ Add

Introduction EyeOnTask

More videos:

  • Tutorial - Equipment/Asset Management in the Field Service Software EyeOnTask
  • Tutorial - EyeOnTask : Best Field Service Management Software
  • Tutorial - How to use cleaning software in Field service management using EyeOnTask

Category Popularity

0-100% (relative to Salesforce Service Cloud and EyeOnTask)

Salesforce Service Cloud

EyeOnTask

Help Desk
100 100%
Help Desk
0% 0
Field Service Management
0 0%
Field Service Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

Share your experience with using Salesforce Service Cloud and EyeOnTask. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and EyeOnTask

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

EyeOnTask Reviews

  1. Best field service management software

    This of the best software to manage hvac business. 24/7 support, customization, easy to use software.

    👍 Pros:    Highly customizable|Cost effective|Clean ui|Hasslefree|Great customer support
    👎 Cons:    Nothing, so far

What are some alternatives?

When comparing Salesforce Service Cloud and EyeOnTask, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Field Force Tracker - Field Force Tracker - Ranked #1 most Affordable Field service management software designed for enterprise organizations service solutions Dispatch Board and Simplify scheduling, billing, estimating & more

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Fieldmotion - Fieldmotion provide an intelligent field service management software to help businesses manage their fieldworkers using mobile device technology.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CrewTracks - Field tracking software for construction managers

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