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Salesforce Service Cloud VS Dia

Compare Salesforce Service Cloud VS Dia and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Dia logo Dia

Dia is a GTK+ based diagram creation program for GNU/Linux, MacOS X, Unix, and Windows, and is released under the GPL license.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Dia Landing page
    Landing page //
    2022-10-12

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Dia videos

+ Add

Honest Dia & Co Review | Plus Size Haul Try-On

More videos:

  • Review - Dia Movie Review
  • Review - Dia Kannada Movie Review By Kairam Vaashi | Quick Gun Review | Subtitled
  • Review - ආදරය කියන්නේ වේදනාවක් විතරද? Dia 2020 Movie Explaind in Sinhala | Sinhala Movie Review
  • Review - Dia (2020) - Movie Review

Category Popularity

0-100% (relative to Salesforce Service Cloud and Dia)

Salesforce Service Cloud

Dia

Help Desk
100 100%
Help Desk
0% 0
Diagrams
0 0%
Diagrams
100% 100
Customer Support
100 100%
Customer Support
0% 0
Flowcharts
0 0%
Flowcharts
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Dia. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Dia

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Dia Reviews

10 Best Visio Alternatives for Cost Effective Diagramming [2022]
UI of Dia is not the best in the world. The icons have very low resolution, it does not have support for screen resolutions higher than 1080p so that users of large and Ultra wide monitors could have problems.
Source: todaystechworld.com
Best 8 Free Visual Paradigm Alternatives in 2022
Dia is a downloadable program that works with Windows and is a great way to make charts and diagrams just like with Visual Paradigm. The desktop tool provides different elements to make your chart more accurate. The tool also has a small learning curve which lets you start working on your projects after a few minutes of navigating. Dia is lightweight and runs smoothly on...
Source: gitmind.com
BEST 28 UML Tools in 2020
Dia is a full-featured diagramming program which is licensed under GPL. It allows you to draw various types of diagrams and has special objects to help you to draw ER diagrams, UML diagrams, flowcharts, network diagrams, and many other diagrams.
Source: www.guru99.com
40 Open Source, Free and Top Unified Modeling Language (UML) Tools
Pacestar UML Diagrammer helps users generate UML 2.0 diagrams quickly and easily. They can develop, document, and communicate their designs in a systematic yet flexible AND commonly understood notation. Also, they are able to create activity diagrams, class and object diagrams, communication diagrams, use case diagrams, sequence diagrams, state charts, package diagrams, and...
Source: www.predictiveanalyticstoday.com

Social recommendations and mentions

Based on our record, Dia seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

Dia mentions (11)

View more

What are some alternatives?

When comparing Salesforce Service Cloud and Dia, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

draw.io - Online diagramming application

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

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