Software Alternatives & Reviews

Rocket Referrals VS Birdeye

Compare Rocket Referrals VS Birdeye and see what are their differences

Rocket Referrals logo Rocket Referrals

Client communication made simple.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Rocket Referrals Landing page
    Landing page //
    2023-02-03

Rocket Referrals will help turn your clients into your biggest fans. We automate your personal communications, implement the Net Promoter Score® (NPS®) to measure customer loyalty and identify opportunities for growth and retention. All this means more Google and Facebook reviews, online testimonials and word-of-mouth referrals—plus, better search rankings.

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Rocket Referrals

$ Details
paid Free Trial $180.0 / Monthly (Professional)
Platforms
Browser iOS Android Web
Release Date
2013 April

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Rocket Referrals features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Rocket Referrals videos

Rocket Referrals Demo Overview

More videos:

  • Demo - Rocket Referrals Demo Overview
  • Demo - 🚀 Rocket Referrals Short Demo 2018

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Rocket Referrals and Birdeye)
Online Reviews
3 3%
97% 97
Reputation Management
2 2%
98% 98
Customer Feedback
5 5%
95% 95
Client Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rocket Referrals and Birdeye

Rocket Referrals Reviews

Compare 31 of the Best Online Reputation Management Software Services
Rocket Referrals is all about relationship marketing. Therefore, it focuses on the existing client base of a business. The goal is to send personalized touch points. That both maintain personal relationships and leverage the business to increase sales. This happens by first evaluating the loyalty of individual clients. Then using psychology-driven content to influence...

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rocket Referrals mentions (0)

We have not tracked any mentions of Rocket Referrals yet. Tracking of Rocket Referrals recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Rocket Referrals and Birdeye, you can also consider the following products

Handwrytten - Handwritten notes straight from your device. Huge selection of cards or design your own. Handwriting service integrates with 1000's of apps.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Scribeless - Handwritten mailers stand out and grab attention. Send them as easily as a email.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.