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Robusta VS Jira Service Desk

Compare Robusta VS Jira Service Desk and see what are their differences

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Robusta logo Robusta

SRE Copilot for Kubernetes

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
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  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Robusta videos

+ Add

Robusta Review by Viktor Farcic

More videos:

  • Review - Robusta coffee vs Arabica Coffee, is Robusta coffee worth drinking?
  • Review - Best Robusta Coffee In 2022
  • Review - Arabica or Robusta Coffee: Which is Better? | Coffee Buzz Club |

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Robusta and Jira Service Desk)

Robusta

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Developer Tools
100 100%
Developer Tools
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Robusta and Jira Service Desk

Robusta Reviews

We have no reviews of Robusta yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Robusta seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Robusta mentions (2)

  • Ask HN: Companies of one, what is your tech stack?
    We're very much not a company of one anymore, but I used Unicorn Platform for our startups website (http://robusta.dev) It's optimized for building a decent looking startup website in half an hour. We now have an in house designer and frontend team so the whole thing will be replaced soon... But it got us fairly far. - Source: Hacker News / over 1 year ago
  • Ask HN: What podcasts are you listening to?
    The Open Source Startup Podcast https://oss-startup-podcast.launchnotes.io/ I'm CEO of an open source startup in the Kubernetes space (https://robusta.dev) and it's been an incredibly useful source of information. - Source: Hacker News / over 1 year ago

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Robusta and Jira Service Desk, you can also consider the following products

ContainIQ - Kubernetes native monitoring instantly

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Komodor - The Kubernetes native troubleshooting platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kosko - Kosko can help you organize your Kubernetes manifests in JavaScript or TypeScript, deploy to multiple environments, and ensure manifests are type-safe using OpenAPI schema.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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