Based on our record, Freshservice should be more popular than Robusta. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We're very much not a company of one anymore, but I used Unicorn Platform for our startups website (http://robusta.dev) It's optimized for building a decent looking startup website in half an hour. We now have an in house designer and frontend team so the whole thing will be replaced soon... But it got us fairly far. - Source: Hacker News / over 1 year ago
The Open Source Startup Podcast https://oss-startup-podcast.launchnotes.io/ I'm CEO of an open source startup in the Kubernetes space (https://robusta.dev) and it's been an incredibly useful source of information. - Source: Hacker News / over 1 year ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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