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Retently VS Trustpilot

Compare Retently VS Trustpilot and see what are their differences

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Retently logo Retently

Measure and Improve Customer Satisfaction.

Trustpilot logo Trustpilot

We're all about consumer reviews. Get the real inside story from shoppers like you.
  • Retently Landing page
    Landing page //
    2023-08-17

Send a Net Promoter Score survey to your clients and start gathering, analyzing and acting on the received customer feedback.

  • Trustpilot Landing page
    Landing page //
    2022-10-22

Retently videos

No Retently videos yet. You could help us improve this page by suggesting one.

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Trustpilot videos

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Trustpilot Review - Get Seller and Product Ratings. Good for Mid-Large Sized Businesses.

More videos:

  • Tutorial - How to Get FREE Trustpilot Reviews by Using Reviewsub

Category Popularity

0-100% (relative to Retently and Trustpilot)

Retently

Trustpilot

Customer Feedback
100 100%
Customer Feedback
0% 0
Product Reviews
0 0%
Product Reviews
100% 100
Surveys
100 100%
Surveys
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using Retently and Trustpilot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Retently and Trustpilot

Retently Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Retently is a popular customer feedback tool that concentrates primarily on measuring and improving customer satisfaction and loyalty through NPS surveys. The software drives in-depth NPS insights, delivering advanced analytics & reporting tools and audience segmentation. It also allows users to split customers into different groups to discover how customer satisfaction...
Source: www.surveysensum.com
Customer Loyalty Program Software and Apps
Retently provides Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) software for your team. You can use it to combine email, web pop ups, and messengers to reach your customers on the channels they’re most likely to engage. In addition, you can analyze sentiment, easily spot trends, and understand the key drivers impacting the customer...
Source: influencermarketinghub.com

Trustpilot Reviews

Our Top 15 Software Review Websites
Trustpilot is Google AdWords certified, meaning Google will source feedback from reviews left on the Trustpilot platform. This is incredibly valuable because it will contribute to the minimum amount of reviews required to get Google snippets to work. Learn more in our review management 101 guide.
Source: www.reviewflowz.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
KiyOh is another online review tool, that is somewhat smaller scale than Trustpilot. This is a favorable customer feedback tool, however, as it offers competitive prices and features that are similar to the more expensive alternatives such as TrustPilot. This tool focuses on ratings and reviews and includes a Review Alarm that notifies you of any new, incoming reviews – both...
Source: mopinion.com
Yotpo vs Reviews.io – Pricing + 2 Alternatives
Trust Pilot is another great alternative to both Yotpo and Review.io. Like Shopper Approved, Trustpilot is licensed to syndicate both Seller and Product reviews, which is great for those that are on the hunt for both services under one roof. You can get Trustpilot by clicking on this link. On pricing, Trustpilot’s plans begin at $299 per month, which is payable annually.
Source: planetmarketing.com
Review Generation Platforms: Which One Is Best for My Business?
How it Works: Trustpilot is a review management tool that helps online businesses build and manage their reputation by collecting, monitoring, and publishing reviews. Businesses use Trustpilot to improve customer experience, stand out more in search engines, increase conversions and sales on-site, and build a trusted reputation. It’s one of the better-known review generation...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
For this reason, Trustpilot has become a go-to consumer resource for online reputation management services. Trustpilot offers free and paid services. Any company can use Trustpilot for free and invite their customers to review them.
Source: referralrock.com

Social recommendations and mentions

Based on our record, Trustpilot seems to be more popular. It has been mentiond 68 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Retently mentions (0)

We have not tracked any mentions of Retently yet. Tracking of Retently recommendations started around Mar 2021.

Trustpilot mentions (68)

  • Never again Kiwi.com!! Please stay away from kiwi.com
    After that, the journey to the hell started: - We clicked on the refund option (there was only a single choice) and it was written in small letters at the bottom, hiding that the money will not be returned, but a "credit" will be provided to be used within 2 years. - Obviously, I didn't like it the credit idea because I wanted the plane ticket or my money back. - the customer service recommended to book it... Source: 5 months ago
  • Check Reviews
    So we're all going to be scrambling for alternatives. Please check trustpilot.com before you order. Semaspace had good reviews there. A lot of the alternatives do not. Hoping to find a company that's not going to rip me off. Source: 7 months ago
  • Learn with Queasy : Pig Butchering Scams
    Research and check for legitimate reviews on platforms like trustpilot.com. Lack of reviews or an influx of recent ones could indicate a scam. Source: 9 months ago
  • Is pureanabolics.bz legit?
    I wouldn't know about that website but I can tell you that zenbu-pharma.com is definitely legit. I've used them several times and they have great reviews on trustpilot.com. Source: 10 months ago
  • Which websites should we post bad review about Kiwi.com?
    So far I've left a bad review on trustpilot.com and Google Play https://play.google.com/store/apps/details?id=com.skypicker.main&hl=en&gl=US . Source: 11 months ago
View more

What are some alternatives?

When comparing Retently and Trustpilot, you can also consider the following products

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Bazaarvoice - Putting customers at the heart of your brand lets you efficiently

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