Retail ViVA VS Usersnap

Compare Retail ViVA VS Usersnap and see what are their differences

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Retail ViVA

Sathguru’s Retail ViVA is (AI) Powered, Cloud ERP solution built for Retail industry, with 26 integrated modules and 9 tools for Retailer's business transformation

Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Landing page //
2021-08-07

Retail ViVA is an enterprise-class 26 module, vertical-specific ERP for Retail industry, integrated seamlessly from Procurement to Warehousing. Distributed through Corporate Sales and Point of Sale (POS), this solution incorporates Merchandise Planning, Promotions Planning, Business Operation Reports, and Retail Analytics helping our clients to make informed business decisions. Retail ViVA offers a scalable and flexible Retail Management System designed to help our clients make faster decisions, increase margins, improve customer experience, and gives a critical edge over others. Retail ViVA is a unique and Artificial Intelligence (AI) powered Enterprise Resource Planning (ERP) suite that covers the entire gamut of the Retail process from Store to Head Office. It not only offers the best Point of Sale (POS) experience, but also establishes itself as an end to end Retail Management Solution. Retail ViVA is an Omni-Channel Retail Solution.

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Retail ViVA

Website: retailviva.com
Pricing URL: Official Retail ViVA Pricing
$ Details: paid $500000.0 / One-off
Platforms: Windows iOS Android
Release Date: 2000 January

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Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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Retail ViVA features and specs

Project Management: Yes
Project Tracking: Yes
Project Accouting: Yes
Project managment: Yes
Project managment: Yes
CRM: YES
Customer Management: YES
Sales Force Automation: Yes
Sales automation: yes
Service catalog: Yes
Service fee management: Yes
Service flags: Yes
Marketing Automation: Yes
Marketing Funnels: yes
Campaign Management: yes
Campaign Management & Statistics: Yes
Customer Service: yes
Customer Support: Yes
Analytics and Reporting: Yes
Analytics dashboards: Yes
Content Management: Yes
Enterprise service management: Yes
Compliance Management: Yes
Purchase Order Managment: Yes
Inventory Managment: Yes
Inventory Control: Yes
Inventory Management: Yes
Inventory Tracking: Yes
Offline Mode: Yes
Time Tracking: Yes
Timesheets: Yes
Time Tracking Reports: yes
Time & Attendance Tracking: Yes
Time-based analysis: Yes
Attendance Recording/Monitoring: Yes
Attendance Tracking: Yes
Attendance Management: Yes
Payroll: Yes
Payroll Management: Yes
Payroll reports: Yes
Human Resources: Yes
Training needs analysis: Yes
Appraisals: Yes
Calendar Management: Yes
Financial planning modules: Yes
Mobile App: Yes
Stock Managment: yes
Supplier information portal: Yes
Supplier Management: Yes
Rosters Management: yes
Account Management: Yes
Accounting: yes
Chat: Yes
Document Signing: Yes
Survey Management: Yes
Surveys: Yes
Electronic Signature Capture: Yes
Collaborative Workspace: Yes
Collaboration Tools: Yes
Recruitment automation & customization: Yes

Usersnap features and specs

Screen recording: Yes
Voice recording: Yes
Feedback widget: Yes
Feedback boards: Yes
Feedback & Commenting: Yes
Bug Tracking: Yes
Integrations: Yes
Feedback Collector: Yes
Flexible Pricing: Yes
NPS Widget: Yes
Customer Support: Yes
Customer Feedback Widget: Yes
Customer portal: Yes
Surveys: Yes

Retail ViVA videos

+ Add

Retail ViVA - Modern Retail ERP

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

Category Popularity

0-100% (relative to Retail ViVA and Usersnap)

Retail ViVA

Usersnap

ERP

100 100%

ERP

0% 0

Customer Feedback

0 0%

Customer Feedback

100% 100

Business & Commerce

100 100%

Business & Commerce

0% 0

Visual Bug Reports

0 0%

Visual Bug Reports

100% 100

User comments

Share your experience with using Retail ViVA and Usersnap. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Retail ViVA and Usersnap

Retail ViVA Reviews

We have no reviews of Retail ViVA yet.
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Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Retail ViVA seems to be a lot more popular than Usersnap. While we know about 52 links to Retail ViVA, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Retail ViVA mentions (52)

A successful 21st Century Enterprise (21CE) must be “Responsive” enterprise
The centricity of success has changed from machines and logistics in 20th centuryto software and enterprise systems in the 21st Century, which means that enterprise systems are directly and continuously and instantly shaped by what the market wants. An enterprise that can make its enterprise systems change flexibly almost co-terminus to market change is a successful 21st-century enterprise (21CE). Source: over 2 years ago
Preparedness for moving from traditional to Omnichannel Retail
Mostretail ERPproducts do not cover all business functions, forcing retailers to choose multiple software and spend time and energy on integration to have omnichannel setup. This also enlarges the time a traditional retailer’s desire to project themselves beyond their store to the customer. With agile ERP, the technology layer can be quite easier to adapt to creating newer experience in traditional channel as... Source: over 2 years ago
Retailers: How much of your system stock is available to Customers?
Retailers need to get real-time visibility of their inventory as shoppers do transactions across multi-channels and replenish stocks depending on movements. Most retailers have thousands of stock-keeping units (SKU), and hence continuous monitoring becomes a daunting task. Merchandising module in retail ERP software precisely does this function of allocating inventory transfer depending on the movement of stock... Source: over 2 years ago
Do you want your Retail company to be one connected community driving towards the purpose?
Businesses run better when people are connected. It is, even more, better when they connect to the relevant group to achieve a common purpose. Companywide instant communication is becoming an important tool to leverage better and quicker results. Source: over 2 years ago
Workflows: Defining process-person relationship
In our Retail ViVA ERP, we have left workflow configuration at user levels with plain English like commands for conditional workflow definition. More intelligently, workflow understands human resource hierarchy and can point to better governance management. Workflows can be immediately triggered, scheduled in summary, or escalated push, and users will be able to configure them on their own, maintain them and... Source: over 2 years ago

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: about 1 year ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago