Resolver VS Google Forms

Resolver Reviews

Google Forms Reviews

1. ✓ Adrian | Mobile Forms - Digital Inspections - Enterprise Checklists - Data collection    

   Marketing at Mobile Forms | almost 4 years ago
   A good beginners tool to start your digital transformation.

   One of our customers said: Our small mining operation needed to go from paper based process to digital forms. At first, Google forms allowed us to use this Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

   We saw that a small sample of our field workers quickly adopted the new way of working.

   Step 1: accomplished.

   Now unto step 2.

   How do we deploy this unto our whole team? We needed email notifications, offline response collection when without wifi on the field. Our CIO and his director of operations needed deep data and trends analysis as well. Our inspectors, when doing their audits, needed to capture approx. 25 high definition pictures, some audio notes and a video which wasn't really possible with google forms.

   So, we can 100% credit the use of google forms to our transition towards a paperless process, but as we navigated saashub.com a little more, we were able to discover a world of alternatives. We strongly suggest to start using google forms before undergoing a big implementation plan towards such enterprise level inspection tools like nspek or even cheaper solutions like prontoforms.

   I am not sure if we would start with google's solution first if we would to do this digital transformation all over, but it did allow us to discover it's limits pretty quickly.

   At some point, we needed custom fields and functions, and none of us was able to code, so the nSpek training that comes with the application definitely sets it's self apart, giving us full autonomy.

   🏁 Competitors: nSpek, ProntoForms

   👍 Pros:    No sign up cost

   👎 Cons:    Customization|Customer support|Data protection and security|No video|No pictures

Resolver mentions (3)

• pre ordered something months ago. it has never been sent. there is no customer service. they ignore me

  So back in june I pre ordered something off of zavvi.com . They took my money and everything was fine. I had recently had issues with them on another order. They took my money, told me the item was out of stock and would ignore me at every turn. I used resolver.com and got in touch with the parent company thehutgroup . They rang me and apologised and refunded me and gave me a voucher for the problems. While on the... Source: 6 months ago

• Really upset customer here

  At that time, I tried to get put through to another person from customer service and the same thing happened again and again. I then tried to go to resolver.com, but again, I have the same response. I tried asking why am I not eligible for a refund, but again, have the same response. Source: almost 2 years ago

• Airbnb nightmare

  I've only ever had a positive experience with Air BnB, granted I've only used it elsewhere in Europe and not the UK, but I've found them excellent. Booked a two bedroom flat in Prague which ended up only being a one bedroom with a sofa bed and got 50% refund on return. I would suggest trying resolver.com I've used them to resolve issues with groupon, Virgin, hermes etc. And like someone else said, if you paid by... Source: almost 3 years ago

Google Forms mentions (0)