Request Tracker Reviews

Sauce Labs Reviews

Request Tracker mentions (22)

• I don't want to fill out your contact form

  > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 1 month ago

• Ask HN: Helpdesk/ticketing software for small SaaS company

  At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 9 months ago

• Shelf – open-source asset management software

  Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 11 months ago

• Ticketing Systems

  I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 12 months ago

• Open source employee management and help ticket system?

  We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago

Sauce Labs mentions (14)

• 🛑 Stop resizing your browser: improve testing for responsiveness

  Platforms like Browserstack or SauceLabs offer virtual instances of real devices and browsers for manual and end-to-end testing. Caveat: subscriptions cost money and are on a per-seat basis. - Source: dev.to / 23 days ago

• React Native Testing Options Overview

  Appium is an open-source test automation framework. You can use it with native, hybrid, and mobile web apps. It drives iOS and Android apps using the WebDriver protocol. Appium is sponsored by Sauce Labs and a community of open source developers. - Source: dev.to / about 1 month ago

• Top HeadSpin Alternatives for Comprehensive Testing

  2. SauceLabs SauceLabs offers a cloud-based platform for automated and manual testing of web and mobile applications across various browsers, operating systems, and devices. It supports continuous integration and delivery workflows, making it easier for teams to get immediate feedback on the impact of code changes. - Source: dev.to / 3 months ago

• Emulator images for Samsung devices?

  Your best option are probably real device testing sites like e.g. https://saucelabs.com/. Source: about 1 year ago

• Simulate your website across many devices all in the same browser tab! Proof of concept for a micro saas I'm building in public :)

  There are service like this one. https://saucelabs.com/ is one. There used to be browser plugins to simulate a different browser. But as we found out over time: simulates devices aren't true to the real thing, so often you'll just simply run into problems in the simulated device ce that don't occur on the real device, or vice versa. Source: about 1 year ago