Request Tracker VS GoodDay
Compare Request Tracker VS GoodDay and see what are their differences
Auto arrange all your app windows, whether on one screen or many with a single click!
featured
Request Tracker
osTicket
Zammad
Redmine
Freshdesk
Jira
JitBit Helpdesk
Zendesk
GoodDay
Jira
Trac
Redmine
Trello
Bitrix24
Mantis Bug Tracker
Wrike
Request Tracker GoodDayBased on our record, Request Tracker seems to be a lot more popular than GoodDay. While we know about 21 links to Request Tracker, we've tracked only 2 mentions of GoodDay. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago
I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 11 months ago
I am in the process of setting up Request Tracker on Rocky 9.1. I am using Nginx as my web server. I need to use FastCGI to hand off the web requests from the Nginx frontend to the RT Perl backend via FastCGI. I have followed the manual install instructions on the RT wiki to do this however it does not work. Nginx is complaining there is no FastCGI server to connect to. Source: about 1 year ago
Slightly more complicated than Todoist or TickTick, but much more powerful is GoodDay. Which is a kind of simplified ClickUp. Not well known, but quite OK. Source: 11 months ago
What I would like help with is building my stack. Currently, they are using Google Workspace and trying out Goodday for task management. They are a hybrid of Macs and a few pcs that they purchaced before hiring me. I am thinking about moving from Google Workspace to Microsoft 365 because that is what I am used to. In addition too, they are willing and able to move to a windows environment. This company has been... Source: over 1 year ago
osTicket - osTicket is a widely-used open source support ticket system.
Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
Zammad - The Zammad - Help Desk and Ticket System - Community Page
Trac - Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.
Redmine - Flexible project management web application
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community