Software Alternatives, Accelerators & Startups

Rentalcars.com VS Viator

Compare Rentalcars.com VS Viator and see what are their differences

Rentalcars.com logo Rentalcars.com

Comparative rental car shopping.

Viator logo Viator

Tours, things to do, sightseeing tours, day trips and more from Viator.
  • Rentalcars.com Landing page
    Landing page //
    2023-08-25
  • Viator Landing page
    Landing page //
    2023-04-10

Rentalcars.com features and specs

  • Wide Range of Options
    Rentalcars.com provides a vast selection of rental vehicles from various suppliers across the globe, making it easy for users to find a car that suits their needs and budget.
  • Competitive Pricing
    The platform often offers competitive rates, with various deals and discounts, enabling users to potentially save money on their car rentals.
  • User-Friendly Interface
    The website and app are designed to be intuitive, with a straightforward booking process that allows users to make reservations quickly and easily.
  • Customer Reviews
    Customers can view reviews and ratings from other users, helping them make informed decisions based on the experiences of others.
  • 24/7 Customer Support
    Rentalcars.com provides around-the-clock customer service, assisting users with inquiries or issues at any time of day.

Possible disadvantages of Rentalcars.com

  • Potential Hidden Fees
    Some users have reported additional fees not clearly disclosed at the time of booking, which can lead to unexpected costs at the rental counter.
  • Varying Supplier Policies
    Terms and conditions can vary significantly between different car rental suppliers, which might lead to confusion or misunderstandings about what is included in the rental.
  • Cancellation Policies
    Cancellation policies may not be clearly outlined for all bookings, potentially leading to difficulties or penalties if changes need to be made.
  • Mixed Customer Service Reviews
    Despite offering 24/7 support, customer service experiences can vary, with some users receiving less satisfactory assistance.
  • Limited Control Over Supplier
    Since the site acts as a broker for various rental companies, users have limited influence over the choice of supplier, which may affect the service or vehicle quality.

Viator features and specs

  • Wide Selection
    Viator offers a broad range of tours and activities across many destinations worldwide, making it easy for travelers to find something that suits their interests.
  • User Reviews and Ratings
    The platform includes user reviews and ratings for each tour, which can help travelers make informed decisions based on other users' experiences.
  • Easy Booking Process
    Viator provides a straightforward and user-friendly booking process, allowing travelers to secure their tours and activities quickly and efficiently online.
  • Mobile App
    Viator offers a mobile app, making it convenient for users to book and manage their tours while on the go.
  • Customer Support
    Viator provides customer support to assist users with any issues or questions, which can help ensure a smoother travel experience.

Possible disadvantages of Viator

  • Pricing
    Some users may find that prices on Viator are higher compared to booking directly with tour operators or alternative platforms.
  • Cancellation Policies
    Cancellation policies can vary significantly between different tours and activities, and some might be stringent, making it challenging to get refunds.
  • Limited Information
    Some users may find that not all tours and activities come with detailed information, which can make it difficult to know exactly what to expect.
  • Third-Party Operators
    Viator acts as an intermediary between travelers and local tour operators, which means that the quality and reliability of experiences can vary.
  • Service Fees
    There may be additional service fees included in bookings, which can increase the overall cost for travelers.

Analysis of Viator

Overall verdict

  • Viator is generally considered a good and reliable platform for booking travel experiences. It is well-regarded for its variety of options, ease of booking, and detailed user reviews that help customers make informed decisions.

Why this product is good

  • Viator is a popular online platform for booking tours and activities around the world, and it's known for its extensive selection of travel experiences, user-friendly interface, and customer reviews. It offers a wide range of options from local city tours to unique experiences provided by trusted partners. The platform's ease of use, detailed descriptions, and availability of customer reviews contribute to its positive reputation.

Recommended for

  • Travelers looking for guided tours and activities worldwide
  • Individuals seeking unique and curated travel experiences
  • Those who prefer a one-stop-shop for tour bookings
  • Users who value customer reviews when making booking decisions
  • Travel enthusiasts planning itineraries for a variety of destinations

Rentalcars.com videos

RentalCars.com Review - Rental Car Services

More videos:

  • Review - Rentalcars com Review | Real User Reviews of Rentalcars.com

Viator videos

The TRM Viator Slipjoint Pocketknife: The Full Nick Shabazz Review

More videos:

  • Review - Monster Viator for Switch - Classic SNES Style RPG!
  • Review - Three Rivers Manufacturing Viator REVIEW!!!

Category Popularity

0-100% (relative to Rentalcars.com and Viator)
Travel
44 44%
56% 56
Online Bookings
12 12%
88% 88
Hotel Management Software
Vehicle Rentals
100 100%
0% 0

User comments

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Reviews

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Viator Reviews

The Best Travel Apps for 2025
Viator specializes in helping you book tours. When you travel to a destination where having a guide or daily itineraries would be ideal, take a look at what Viator has to offer. You'll find tours that include daily excursions as well as weeklong adventures with transfers included. Note that the quantity and quality of the deals varies dramatically by destination.
Source: www.pcmag.com
The 9 Best Travel Itinerary Apps for Booking Activites, Tours, and More
Viator comes from the same company as TripAdvisor, so you can be sure it knows everything about travel. The site offers over 200,000 things to do and is available in destinations such as London, Florence, Barcelona, Rome, New York City, and more. You can also rely on the platform to give you solid reviews, lowest prices, and even free cancellation if made at least 24 hours...

Social recommendations and mentions

Based on our record, Rentalcars.com should be more popular than Viator. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rentalcars.com mentions (47)

  • rentalcars.com insurance fine for gravel/ash/sand?
    I know I can go with my rental companies insurance which allows me to walk away from a car that I've driven into a volcano for an extra £400... But I am wondering if anyone has used rentalcars.com insurance offer and found it either protected them against sand/gravel/ash damage or that it didn't? Source: almost 2 years ago
  • Addcar Rental
    I had used rentalcars.com but then after a while I started getting nervous (I read the voucher). I did more research and the company I had picked had really sketchy reviews. So, last week I booked with Lotus (was about $700 more but with a better plan) and canceled the other company. I immediately felt better. Source: almost 2 years ago
  • Comprehensive coverage
    I think you imagine this more complicated as it is. I've experienced processes of car rental companies as speedy and comfortable. We always book via rentalcars.com at a premium rental company. This gives you a significant discount. I use rentalcars.com only for the rental - NOT for the additional insurance. This you get from the front desk member when you pick up the car. Source: almost 2 years ago
  • Amex Platinum Car Rental Insurance Benefits?
    Do note that insurance from rental car platforms like rentalcars.com is different from the insurance sold by the rental car company itself. And AMEX doesn't cover liability such as 3rd party injuries. Source: almost 2 years ago
  • Platinum - rental car questions
    As an international traveler who is looking for the least expensive car, you are likely better off shopping for a better rate among a variety of rental companies (e.g., rentalcars.com or Expedia) rather than using the Platinum Card Benefit. Hertz's pricing algorithm changes rates frequently though and it's not usual to see significant price differences in rental cars even in a 24 hour period. To be clear, having... Source: about 2 years ago
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Viator mentions (22)

  • Naxos to Mykonos and Delos Day Trip
    We want to do a day trip from Naxos to Mykonos and Delos. But when I looked at getyourguide.com or viator.com, all the day trips on the dates that we wanted had already been booked. Also, from what I read, these sites do not really offer tours, it is basically boat tickets to go to these islands. Source: over 1 year ago
  • Mariner of the Seas- Excursion was cancelled
    We used viator.com for many of our excursions. Most of the ones you find on RCCL are available on Viator but at a lower price. Be aware you may have to arrange your own transportation but we booked our excursions with shuttle included so we didn't have to deal with Taxis/Uber. Source: almost 2 years ago
  • Visiting Norway in August and want to book a guided tour and a boat tour - is it okay/wise to book some we found through Trip Advisor or might we find websites for the exact guides we want to hire?
    I've never used Trip Advisor to book tours, but I have had good experiences with viator.com. Haven't used it to book anything in Norway though, but it worked well in Spain and Scotland. Source: almost 2 years ago
  • Benefits of using Travel Agencies
    If you are into the planning and scouring the internet and magazines for your trip, but your not sure about activities, check out viator.com they have a huge variety of activities around the world, and you can book directly through their platform. Travel agents also use their platform to help travelers make a more enriching travel experience. Source: about 2 years ago
  • First time at Aulani: Help with itinerary?
    Take a surf lesson or go snorkeling to see sea turtles (check out on viator.com). Source: about 2 years ago
View more

What are some alternatives?

When comparing Rentalcars.com and Viator, you can also consider the following products

CarRentals.com - Car rental comparison site.

Cloudbeds - Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive.

KAYAK - KAYAK is a travel search engine that searches hundreds of other travel sites at once. Our helpful tools & features find you the information you need to make the right decisions on flights, hotels, rental cars and vacation packages.

VirtualConcierge - A concierge service that serves as a tool for businesses wishing to provide a progressive employee benefit that improves the productivity, recruiting power, morale and motivation of the work force.

Rental Car Manager - Rental Car Manager is a leader in Rental Car Management solutions due to our competitive pricing and impressive feature set.

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!