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Quoter VS ManageEngine SupportCenter Plus

Compare Quoter VS ManageEngine SupportCenter Plus and see what are their differences

Zoho CRM
Omnichannel CRM for Businesses of all sizes featured
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Quoter logo Quoter

Save time, eliminate mistakes, and get paid faster with Quoter, the quote-to-cash solution for IT Service Providers.

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
  • Quoter Landing page
    Landing page //
    2023-06-15

Quoter is a modern, cloud-based quoting platform that helps MSPs, VARs, and ISVs save time, eliminate mistakes, and get paid faster. Our simple template-based system automates the Configure, Price, Quote (CPQ) process so your reps can fire off beautiful quotes in seconds. Seamlessly integrates with PSAs (ConnectWise, Autotask, and Kaseya), CRMs (e.g. Salesforce, Hubspot, etc.), Distributors (e.g. Ingram Micro, Tech Data, and others), and Accounting Tools (e.g. Xero, Quickbooks Online, and more).

  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09

Quoter

Website
quoter.com
Pricing URL
Official Quoter Pricing
$ Details
paid Free Trial $129.0 / Monthly (UNLIMITED USERS)
Platforms
Web Browser
Release Date
2018 January
Edit details

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Release Date
-
Edit details

Quoter features and specs

  • Quote Bundles : Yes
  • Product Configurator: Yes
  • Smart Templates: Yes
  • E-Signatures: Yes
  • Product Cloud: Yes
  • Optional Items: Yes
  • Integrated Payments: Yes
  • Distributor Integrations : Yes
  • Quote Sections: Yes
  • Discount: Yes
  • Branded Custom Proposals: Yes
  • Manager Approvals: Yes
  • Reporting & Analytics : Yes
  • Email Tracking: Yes
  • Sales Tax Automation: Yes
  • Cost & Margin Tracking: Yes
  • Multi-Currency Support: Yes

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Quoter videos

+ Add

Product Configurator | Quoter

More videos:

  • Demo - Quoter Product Overview | Sales Quoting & Proposal Software
  • Tutorial - Quoter + QuickBooks Online (QBO) Integration
  • Tutorial - Quote Revisions | Making changes to a quote or proposal with Quoter

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Quoter and ManageEngine SupportCenter Plus)

Quoter

ManageEngine SupportCenter Plus

Configure Price Quote (CPQ) Software
100 100%
Configure Price Quote (CPQ) Software
0% 0
Help Desk
0 0%
Help Desk
100% 100
Document Automation
100 100%
Document Automation
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Quoter and ManageEngine SupportCenter Plus. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Quoter seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Quoter mentions (2)

  • Quoting Tools & Software
    Off the top of my head, before I go to bed.. More CRM integrations (the client mentioned Dynamics, I'm not seeing a mention of that on quoter.com, maybe I'm missing it). Deeper PSA integrations. More shipping integrations. More payment integrations. More distributor integrations. Online Ordering integrations. Leasing Integrations. Raise RFQs Custom Scripting Ability to have it totally on-prem Formula... Source: 11 months ago
  • Quoter vs CW Sell?
    Do you have anything specifically on Quoter? (quoter.com). Source: over 1 year ago

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

What are some alternatives?

When comparing Quoter and ManageEngine SupportCenter Plus, you can also consider the following products

QuoteWerks - Create professional quotes & proposals in minutes with QuoteWerks® - the Market Leading quoting software solution (CPQ) that integrates with your CRM and Accounting to create a seamless sales process.

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

ConnectWise Sell - Connectwise Sell is a Quote and Proposal Software with high quality, accurate quotes and attractive proposals.

Aprive - Aprive is a FREE CRM which is powered by Acquaint Softtech Private Limited to help you manage and convert your leads easily while enabling you to grow your team’s performance and make smart decisions.

KBMax - KBMax 3D CPQ solutions is the next generation to configure, visualize, price, quote with interactive 3D visualization and engineering automation. Learn more.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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