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ManageEngine SupportCenter Plus VS QuoteWerks

Compare ManageEngine SupportCenter Plus VS QuoteWerks and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

QuoteWerks logo QuoteWerks

Create professional quotes & proposals in minutes with QuoteWerks® - the Market Leading quoting software solution (CPQ) that integrates with your CRM and Accounting to create a seamless sales process.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • QuoteWerks Landing page
    Landing page //
    2023-06-13

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

QuoteWerks

Website
quotewerks.com
Pricing URL
Official QuoteWerks Pricing
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

QuoteWerks features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

QuoteWerks videos

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QuoteWerks Year in Review for 2019

More videos:

  • Review - QuoteWerks Year in Review for 2018!
  • Review - QuoteWerks Product Overview Video

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and QuoteWerks)

ManageEngine SupportCenter Plus

QuoteWerks

Help Desk
100 100%
Help Desk
0% 0
Document Automation
0 0%
Document Automation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Electronic Signature
0 0%
Electronic Signature
100% 100

User comments

Share your experience with using ManageEngine SupportCenter Plus and QuoteWerks. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, QuoteWerks seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

QuoteWerks mentions (1)

  • Anyone Using Quoter!!!
    If you still have questions on this, please send an email to support [at] quotewerks.com with "Reddit ConnectBooster Conversation Attn: Brian" in the Subject. This will start a ticket and I will be able to work with you further on this. Source: over 2 years ago

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and QuoteWerks, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Qwilr - Turn your quotes, proposals and presentations into interactive and mobile-friendly webpages that...

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Proposify - A simpler way to deliver winning proposals to clients.

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