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Copper VS Lightning Step

Compare Copper VS Lightning Step and see what are their differences

Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Copper logo Copper

Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Lightning Step logo Lightning Step

Discover the future of behavioral health software with Lightning Step: One Software, One Login, One Price. Streamline operations and elevate patient care effortlessly.
  • Copper Landing page
    Landing page //
    2023-05-09
  • Lightning Step Landing page
    Landing page //
    2023-09-19

Lightning Step is the only comprehensive solution created by behavioral health practitioners for behavioral health treatment facilities. With Lightning Step, practices can access EMR, CRM, and RCM into a single, integrated solution.

One System, One Login - A unified platform eliminates duplicated effort, reduces data entry, and provides transparency across the entire patient relationship.

One Client, One File - Maintain a comprehensive view of each patient in a single file, from admission to discharge - including assessments, plans, case notes, and results.

Built by Experts - Lightning Step is the only all-in-one EMR/CRM/RCM solution made specifically for behavioral health and addiction treatment facilities.

Copper features and specs

  • Integration with Google Workspace
    Copper integrates seamlessly with Google Workspace, allowing users to manage CRM tasks directly within Gmail, Google Drive, Calendar, and other Google services. This native integration enhances productivity and reduces the need for switching between different applications.
  • User-friendly Interface
    The platform is designed with ease-of-use in mind, featuring an intuitive and straightforward user interface. This makes it accessible for users with varying levels of technical expertise.
  • Customization Options
    Copper provides a range of customization options, allowing users to tailor the CRM to their specific business processes and workflows. This flexibility can help businesses align the tool more closely with their unique needs.
  • Automated Workflow
    The CRM offers robust automation features, such as task automation, follow-up reminders, and automated data entry, which help save time and ensure that important activities are not missed.
  • Strong Customer Support
    Copper is known for its responsive customer support team, offering multiple channels for assistance including live chat, email, and phone support. This ensures users can quickly resolve any issues they encounter.

Possible disadvantages of Copper

  • Limited Advanced Features
    While Copper is powerful for basic CRM tasks, it lacks some of the advanced features found in more complex CRM systems, such as extensive analytics, advanced custom reporting, and intricate sales automation capabilities.
  • Cost
    Copper's pricing can be relatively high compared to other CRMs, especially for small businesses or startups with tight budgets. The costs can add up quickly, particularly when additional features or higher-tier plans are required.
  • Mobile App Limitations
    The mobile app, although functional, does not offer the same level of features and usability as the web version. Some users might find the mobile experience limiting for on-the-go CRM management.
  • Dependency on Google Workspace
    Since Copper is heavily integrated with Google Workspace, businesses not using Google services may find the CRM less attractive or useful. Additionally, any issues with Google services could impact CRM functionality.
  • Limited Third-Party Integrations
    Copper offers fewer third-party integrations compared to some other CRMs. This limitation can affect businesses that rely on a diverse set of tools and require their CRM to integrate with various software solutions.

Lightning Step features and specs

No features have been listed yet.

Analysis of Copper

Overall verdict

  • Overall, Copper is considered a good CRM option, especially for small to medium-sized businesses that heavily use Google Workspace. It offers robust features, reliable performance, and good customer support, making it a viable choice for companies looking to streamline their customer relationship management.

Why this product is good

  • Copper (copper.com) is known for its intuitive CRM platform that integrates seamlessly with Google Workspace. It's designed to help businesses manage their relationships and sales processes efficiently. Users often praise its user-friendly interface, automation capabilities, and the ability to access information directly from their inboxes, which saves time and reduces the need to switch between different apps.

Recommended for

    Copper is highly recommended for small to medium-sized businesses, teams that rely on Google Workspace, and organizations looking for an intuitive and easy-to-use CRM solution. It's particularly suited for businesses looking to improve their sales processes and collaboration efficiency without the complexity of more intensive CRM systems.

Copper videos

+ Add

How it Works - Copper (formerly ProsperWorks) Crm for Google

More videos:

  • Demo - Extended Copper (Formerly ProsperWorks) Web Demo
  • Review - prosperworks crm user review contact not in project is it a bug or feature?
  • Review - Equipment Review: The Best Copper Skillets
  • Review - Are Copper Peptides Worth the Hype? | Doctorly Reviews
  • Review - Mountain Review: Copper, Colorado

Lightning Step videos

+ Add

Lightning Step In Action

More videos:

  • Demo - Not Just An EMR For Behavioral Health
  • Demo - Lightning Step: The Only All-In-One Enterprise Software Created By Treatment Pros
  • Review - Lightning Step Login @ EMR & Useful Things You Should Check
  • Tutorial - Lead Lightning Review - How to Get Started With Lead Lightning Step By Step YouTube (2018)

Category Popularity

0-100% (relative to Copper and Lightning Step)

Copper

Lightning Step

CRM
100 100%
CRM
0% 0
Medical Practice Management
0 0%
Medical Practice Management
100% 100
Sales
100 100%
Sales
0% 0
Healthcare Management System
0 0%
Healthcare Management System
100% 100

Questions and Answers

As answered by people managing Copper and Lightning Step.

What makes your product unique?

Lightning Step's answer:

Lightning Step is the only comprehensive solution created by behavioral health practitioners for behavioral health treatment facilities. With Lightning Step, practices can access EMR, CRM, and RCM into a single, integrated solution.

Why should a person choose your product over its competitors?

Lightning Step's answer:

Lightning Step provides a configurable CRM, EMR, and RCM platform designed by former clinicians and behavioral health experts, for behavioral health and addiction treatment centers. Our team uses its knowledge to help practices streamline patient care from intake to discharge, improving interdepartmental workflow, operational efficiencies, and patient outcomes.

How would you describe your primary audience?

Lightning Step's answer:

Behavioral health and addiction treatment centers.

What's the story behind your product?

Lightning Step's answer:

Lightning Step has built a team with over 100 years of collective experience in the behavioral health and addiction treatment field. We are committed to relieving the administrative burden so that you can focus on patient outcomes.

User comments

Share your experience with using Copper and Lightning Step. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Copper and Lightning Step

Copper Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Are you looking for a CRM system that is similar to Copper CRM but offers more features? There are a number of great CRM systems available that have a lot of the same features as Copper CRM. In this blog post, we’ll take a look at some of the best Copper CRM alternatives. Keep reading to learn more!
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
In Feb 2021, Copper CRM acquired Sherlock. This engagement analytics platform visualizes the entire customer journey and provides information about their intent, engagement, and product usage. With Sherlock, Copper CRM can entice sales teams from Salesforce. [25]
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
The 14 best Copper alternative solutions mentioned in this CRM comparison for small businesses offer the same or better functionality than Copper CRM. Unlike Copper, these tools not only integrate with G Suite but a variety of other software, providing you the room to work with the tools you like.
Source: www.bigcontacts.com
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Great article Michael! One addition which would be perfect for this list would be ProsperWorks (https://www.prosperworks.com/), a simple CRM for Google Apps. ProsperWorks, seamlessly integrates with Gmail and is highly recommended for small businesses as it is very simple and easy to use with almost zero data entry. Would love to hear what you think!
Source: blog.capterra.com

Lightning Step Reviews

We have no reviews of Lightning Step yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Copper seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Copper mentions (1)

  • Is there anyone taking on Salesforce and Hubspot?
    I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: over 2 years ago

Lightning Step mentions (0)

We have not tracked any mentions of Lightning Step yet. Tracking of Lightning Step recommendations started around Sep 2023.

What are some alternatives?

When comparing Copper and Lightning Step, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Alleva EHR - Mental Health

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

SimplePractice - With SimplePractice, manage your notes, scheduling, and billing all in one place. Conduct secure video appointments with Telehealth by SimplePractice.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Therapy Everywhere - Therapy Everywhere provides solutions for online scheduling, online payment and online delivery of therapy sessions.

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