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SimplePractice VS Copper

Compare SimplePractice VS Copper and see what are their differences

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  3. » Reviews
  4. » Alternatives

SimplePractice logo SimplePractice

With SimplePractice, manage your notes, scheduling, and billing all in one place. Conduct secure video appointments with Telehealth by SimplePractice.

Copper logo Copper

Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.
  • SimplePractice Landing page
    Landing page //
    2023-09-13
  • Copper Landing page
    Landing page //
    2023-05-09

SimplePractice features and specs

  • Comprehensive Feature Set
    SimplePractice offers a wide range of features including appointment scheduling, billing, client portal, telehealth, and documentation, making it a one-stop solution for practice management.
  • User-Friendly Interface
    The platform is designed with an intuitive and easy-to-navigate interface, which can reduce the learning curve for new users and improve overall efficiency.
  • Telehealth Integration
    SimplePractice includes built-in telehealth capabilities, allowing practitioners to conduct secure video sessions with clients directly through the platform.
  • Client Portal
    The client portal feature provides clients with a secure and convenient way to schedule appointments, complete paperwork, and communicate with their provider.
  • Electronic Claims
    SimplePractice simplifies insurance billing with electronic claim submissions, tracking, and management, often resulting in faster reimbursements.
  • Customizable Documentation
    The platform allows for customizable progress notes, treatment plans, and intake forms, ensuring that documentation meets the specific needs of various practices.
  • Security and Compliance
    SimplePractice adheres to industry standards for data security, including HIPAA compliance, ensuring that patient information is protected.
  • Mobile App
    The mobile app enables practitioners to manage their practice on-the-go, providing flexibility and convenience.
  • Customer Support
    The platform offers robust customer support options, including live chat, email, and extensive help resources to assist users with any issues.

Possible disadvantages of SimplePractice

  • Cost
    SimplePractice can be relatively expensive, especially for solo practitioners or small practices operating on a tight budget.
  • Complex Features
    While the platform offers many features, some users might find the extensive range of options overwhelming or difficult to fully utilize without additional training.
  • Limited Integrations
    SimplePractice has fewer third-party integrations compared to some competitors, which might limit its flexibility for users who rely on other specific tools.
  • Performance Issues
    Some users have reported occasional performance issues and bugs, particularly with the mobile app or during peak usage times.
  • Telehealth Limitations
    While the telehealth feature is robust, it may not offer all the advanced functionalities that are available in dedicated telehealth platforms.
  • Learning Curve
    Although the interface is user-friendly, the depth of features may still pose a learning curve for new users, requiring time to become proficient.
  • Feature Updates
    Some users have noted that feature updates and improvements can be slow, which might be a drawback for those needing up-to-date functionalities.

Copper features and specs

  • Integration with Google Workspace
    Copper integrates seamlessly with Google Workspace, allowing users to manage CRM tasks directly within Gmail, Google Drive, Calendar, and other Google services. This native integration enhances productivity and reduces the need for switching between different applications.
  • User-friendly Interface
    The platform is designed with ease-of-use in mind, featuring an intuitive and straightforward user interface. This makes it accessible for users with varying levels of technical expertise.
  • Customization Options
    Copper provides a range of customization options, allowing users to tailor the CRM to their specific business processes and workflows. This flexibility can help businesses align the tool more closely with their unique needs.
  • Automated Workflow
    The CRM offers robust automation features, such as task automation, follow-up reminders, and automated data entry, which help save time and ensure that important activities are not missed.
  • Strong Customer Support
    Copper is known for its responsive customer support team, offering multiple channels for assistance including live chat, email, and phone support. This ensures users can quickly resolve any issues they encounter.

Possible disadvantages of Copper

  • Limited Advanced Features
    While Copper is powerful for basic CRM tasks, it lacks some of the advanced features found in more complex CRM systems, such as extensive analytics, advanced custom reporting, and intricate sales automation capabilities.
  • Cost
    Copper's pricing can be relatively high compared to other CRMs, especially for small businesses or startups with tight budgets. The costs can add up quickly, particularly when additional features or higher-tier plans are required.
  • Mobile App Limitations
    The mobile app, although functional, does not offer the same level of features and usability as the web version. Some users might find the mobile experience limiting for on-the-go CRM management.
  • Dependency on Google Workspace
    Since Copper is heavily integrated with Google Workspace, businesses not using Google services may find the CRM less attractive or useful. Additionally, any issues with Google services could impact CRM functionality.
  • Limited Third-Party Integrations
    Copper offers fewer third-party integrations compared to some other CRMs. This limitation can affect businesses that rely on a diverse set of tools and require their CRM to integrate with various software solutions.

Analysis of SimplePractice

Overall verdict

  • Overall, SimplePractice is highly regarded by its users, receiving generally positive reviews for its ease of use, robust feature set, and reliable customer support. It's a well-rounded solution for solo practitioners and small to medium-sized practices.

Why this product is good

  • SimplePractice is considered a good practice management tool because it offers a comprehensive suite of features tailored to health and wellness professionals. It includes tools for scheduling, billing, client communication, and documentation, making it a one-stop solution for managing a professional practice. The platform is user-friendly and secure, with features that ensure compliance with industry regulations like HIPAA.

Recommended for

    SimplePractice is recommended for health and wellness professionals such as therapists, psychologists, counselors, social workers, and other mental health clinicians. It's also suitable for small group practices looking for an efficient way to manage administrative tasks and maintain organization.

Analysis of Copper

Overall verdict

  • Overall, Copper is considered a good CRM option, especially for small to medium-sized businesses that heavily use Google Workspace. It offers robust features, reliable performance, and good customer support, making it a viable choice for companies looking to streamline their customer relationship management.

Why this product is good

  • Copper (copper.com) is known for its intuitive CRM platform that integrates seamlessly with Google Workspace. It's designed to help businesses manage their relationships and sales processes efficiently. Users often praise its user-friendly interface, automation capabilities, and the ability to access information directly from their inboxes, which saves time and reduces the need to switch between different apps.

Recommended for

    Copper is highly recommended for small to medium-sized businesses, teams that rely on Google Workspace, and organizations looking for an intuitive and easy-to-use CRM solution. It's particularly suited for businesses looking to improve their sales processes and collaboration efficiency without the complexity of more intensive CRM systems.

SimplePractice videos

+ Add

SimplePractice Stories: Danielle Taylor, LMFT, online therapy & telehealth practitioner

Copper videos

+ Add

How it Works - Copper (formerly ProsperWorks) Crm for Google

More videos:

  • Demo - Extended Copper (Formerly ProsperWorks) Web Demo
  • Review - prosperworks crm user review contact not in project is it a bug or feature?
  • Review - Equipment Review: The Best Copper Skillets
  • Review - Are Copper Peptides Worth the Hype? | Doctorly Reviews
  • Review - Mountain Review: Copper, Colorado

Category Popularity

0-100% (relative to SimplePractice and Copper)

SimplePractice

Copper

Medical Practice Management
100 100%
Medical Practice Management
0% 0
CRM
0 0%
CRM
100% 100
Practice Management
100 100%
Practice Management
0% 0
Sales
0 0%
Sales
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SimplePractice and Copper

SimplePractice Reviews

We have no reviews of SimplePractice yet.
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Copper Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Are you looking for a CRM system that is similar to Copper CRM but offers more features? There are a number of great CRM systems available that have a lot of the same features as Copper CRM. In this blog post, we’ll take a look at some of the best Copper CRM alternatives. Keep reading to learn more!
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
In Feb 2021, Copper CRM acquired Sherlock. This engagement analytics platform visualizes the entire customer journey and provides information about their intent, engagement, and product usage. With Sherlock, Copper CRM can entice sales teams from Salesforce. [25]
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
The 14 best Copper alternative solutions mentioned in this CRM comparison for small businesses offer the same or better functionality than Copper CRM. Unlike Copper, these tools not only integrate with G Suite but a variety of other software, providing you the room to work with the tools you like.
Source: www.bigcontacts.com
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Great article Michael! One addition which would be perfect for this list would be ProsperWorks (https://www.prosperworks.com/), a simple CRM for Google Apps. ProsperWorks, seamlessly integrates with Gmail and is highly recommended for small businesses as it is very simple and easy to use with almost zero data entry. Would love to hear what you think!
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Copper seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SimplePractice mentions (0)

We have not tracked any mentions of SimplePractice yet. Tracking of SimplePractice recommendations started around Mar 2021.

Copper mentions (1)

  • Is there anyone taking on Salesforce and Hubspot?
    I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: over 2 years ago

What are some alternatives?

When comparing SimplePractice and Copper, you can also consider the following products

eClinicalWorks - eClinicalWorks - the largest Cloud EHR in the nation. Make the switch to eClinicalWorks

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Epic.live - Kia ora and welcome to EPIC.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

WebPT - WebPT is a completely legit and reliable physical therapy automation software platform that allows rehabilitation centers to streamline their business operations.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

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