Software Alternatives, Accelerators & Startups

ProProfs Live Chat VS Klaviyo

Compare ProProfs Live Chat VS Klaviyo and see what are their differences

ProProfs Live Chat logo ProProfs Live Chat

ProProfs Live Chat Software is the easiest and fastest way to generate website leads & customers in real time. Install ProProfs Chat in a few clicks & start delighting your customers.

Klaviyo logo Klaviyo

Klaviyo helps brands own the customer experience, grow higher-value relationships, and deliver more personalized marketing experiences across email, mobile, and web.
  • ProProfs Live Chat Landing page
    Landing page //
    2023-10-23

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. With ProProfs Chat, you can guarantee your customers that their support queries won’t go unanswered. With the help of its chatbot feature, you can make sure that you never miss out on a support opportunity for your business. The chatbot will help you answer frequently asked questions, route the visitors to the right department and generate tickets in the absence of agents. This will help you capture all support opportunities and make sure not a single one of them goes unanswered.

Moreover, it also offers detailed reports and in-depth analysis of how your agents performed during the conversation with your customers online. This enables your business to identify support loopholes and areas where your operators need to be trained again. Besides that, the reports section helps you understand if your customers were satisfied after the support process came to an end.

ProProfs Chat also allows you to send proactive triggers through features like chat greetings. They are triggered on the basis of your visitor’s browsing behavior on the website. You can also set up Announcements that help your business update visitors about upcoming events, sales, discounts and what’s new with your company.

  • Klaviyo Landing page
    Landing page //
    2023-09-17

What do sophisticated D2C brands like ColourPop, Huckberry, and Custom Ink all have in common?

They rely on Klaviyo, the leading growth marketing platform chosen by more than 20,000 online businesses. And the results speak for themselves—brands have made more than $3.7 billion in revenue using Klaviyo in the last year alone. With a dedicated team of experts and a platform that consumes more data than any other on the market, Klaviyo helps you own the customer experience and grow higher-value relationships.

From a shopper’s first impression to each subsequent purchase, Klaviyo understands every interaction, empowering online businesses to create more personalized marketing moments. When you have a 360-degree view of the customer, the growth possibilities are endless.

ProProfs Live Chat videos

No ProProfs Live Chat videos yet. You could help us improve this page by suggesting one.

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Klaviyo videos

MailChimp vs Klaviyo - My Honest Assessment and Review

More videos:

  • Review - Klaviyo Review: Best Email Marketing for Shopify
  • Review - Best Shopify Email Marketing Software | Klaviyo Overview & Review

Category Popularity

0-100% (relative to ProProfs Live Chat and Klaviyo)
Live Chat
100 100%
0% 0
Email Marketing
1 1%
99% 99
Email Marketing Platforms
Help Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProProfs Live Chat and Klaviyo

ProProfs Live Chat Reviews

  1. Great for Engaging Visitors on Website

    ProProfs Chat has turned out to be the perfect tool to boost engagement on our website. Its announcement feature has helped us bring more engagement on pages that are likely to convert and have even led to conversions. I really liked how it’s smooth. There are hardly any glitches we come across. Really impressed with the reports section of this tool. Helps us understand where we went wrong and come up with strategies that will improve our performance in the future.

    👍 Pros:    Simple yet powerful and efficient tool|Reasonable pricing|Free trial|Realtime tracking & report|Custom reports|Fast|Tools integrations|User-friendly
    👎 Cons:    No chatbot
  2. Perfect for Bringing in More Engagement

    For the past 1.5 years, we’ve been able to achieve a lot in terms of customer service and support, thanks to ProProfs Chat. We’ve been able to keep our visitors happy with instant support and they’ve trusted us more. We’ve seen more returns on our website and have successfully understood our visitors better due to live chat in place.

    🏁 Competitors: LiveAgent, tawk.to
    👍 Pros:    100% customizable|Good customer service|Pretty design|Wordpress plugin|Mobile app|Free trial
    👎 Cons:    None
  3. Complete Customer Support Solution

    Really glad we found ProProfs Chat. It’s never been heavy on our pockets. We’ve somehow managed to curb our support costs even during pandemic. Plus they gave us a great discount for the annual plan. As for performance, I think it’s amazing. Hasn’t let us down. It’s fast, easy to use, makes support seamless. We even get to create our own support bundle.

    🏁 Competitors: LiveChat, Zendesk
    👍 Pros:    Reliable|Real-time analytics|Reasonable pricing|Great customer support|Advanced features|Clean ui|Custom reports
    👎 Cons:    Nothing, so far

Top 7 Chatbot Solutions Ideal for Small Businesses
ProProfs Live Chat presents a straightforward yet powerful live chat software solution, complemented by an integrated basic chatbot builder.

Klaviyo Reviews

10 best Manychat alternatives in 2024 (free & paid)
Klaviyo is a platform for sending SMS, emails, and mobile push notifications. You can use it to centralize customer data and interactions and build, deliver, and optimize personalized experiences.
Source: chatfuel.com
Klaviyo Alternative
As we wrote this page, Klaviyo just increased it’s price a few weeks ago. But still charges for contact list size. We don’t. Fair pricing for a marketing automation solution should be based on active users. If pricing is important for your marketing automation software, then you need to consider Vibetrace as a good Klaviyo alternative.
Source: vibetrace.com
Best 12 Klaviyo Alternatives for Shopify
However, these functionalities may be out of your reach due to the cost of Klaviyo. Klaviyo’s free plan is great for a start. You can access this tool’s many functionalities, but only if your contact list is 250 or less. The more your contact list grows, the higher the cost. Klaviyo can become expensive in no time with a higher contact list.
Source: adoric.com
9 Best Campaign Monitor Alternatives To Power Up Your Personalization Efforts [2023]
Klaviyo’s prices start at $20/month for 500 contacts, making it one of the less affordable email marketing options. A free plan with limited capabilities allows up to 250 email contacts and 500 email sends. The customer support of the free plan is through email only. If Klaviyo’s pricing sounds expensive, here’s a list of some great Klaviyo alternatives to consider.
Source: moosend.com
11 Best Omnisend Alternatives and Competitors for 2022
Klaviyo is a complete tool for email marketing that offers a collection of marketing automation features including email campaigns, text messages, automated workflows, pop-ups, advanced segmentation, etc. The overall email marketing tool of Klaviyo is user-friendly and seamlessly connects to your online store with just a few clicks.

Social recommendations and mentions

Based on our record, Klaviyo seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ProProfs Live Chat mentions (0)

We have not tracked any mentions of ProProfs Live Chat yet. Tracking of ProProfs Live Chat recommendations started around Mar 2021.

Klaviyo mentions (3)

  • Ecomm Crew Podcast - Knitting.com
    Like I said, I think of keyword.com type domains as being very early 2000's - 2010. I started doing this in 2004 and back then there were quite a few big internet marketers that were attempting to build big website properties on domains like income.com. I think it's kind of worthless at this point, especially after Google came out and said domain age and keyword in the domain is pretty much irrelevant at this... Source: over 2 years ago
  • How to encourage customers to leave excellent reviews?
    A mix between smile.io, reviews.io and klaviyo.com flows will automatically send an incentivized review request on a specific post-purchase delay. Source: over 2 years ago
  • Skincare Site
    Going through your store I discovered you need a nice Sales funnel set up through klaviyo.com with you can retarget all the traffic that come through the pop up form and you all need to revamp your store to use the latest 2021 premium motion theme. Source: over 2 years ago

What are some alternatives?

When comparing ProProfs Live Chat and Klaviyo, you can also consider the following products

Eloqua - Eloqua is a marketing automation and revenue performance management platform. Develop marketing campaigns with simple segmenting and filtering features. Track revenue down the marketing funnel to drive insights.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.