Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
Our aim is to make it as easy as possible for businesses to create epic documents that they can use internally, with their clients and share online. Our templates are not only professional & interactive, but are created as an individual web page that allows for easy shareability & data measuring.
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, Qwilr seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Can you tell me more about it? Is it any different from https://qwilr.com or pandadoc.com or is a direct competitor to those. Source: over 2 years ago
When we initially researched, we did them independently. For RFP software, we wanted something to help with tracking, analyzing, generating proposals, AI answer suggestion/knowledge base, assigning related tasks etc. Avnio & RFPIO made our shortlist. For Quote software, we wanted something shiny, to make closing faster and easier to understand. Qwilr and PandaDocs were rated pretty high. Source: about 3 years ago
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