Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
Publitas combines a powerful platform + strategic partnership to deliver online content solutions for today's retail landscape. Allow your customers to discover and be inspired by publishing catalogs online. Over 2000 leading retailers and eCommerce brands such as IKEA, Aldi, Carrefour, and Staples use Publitas. Shoppers can browse your products from any device, receive personalized dynamic catalogs, and shop directly from the publication.
Our Enterprise plan serves the world's largest retailers, like IKEA, Staples, Aldi, and Carrefour. Self Service plans are suited for one-person to medium-sized retailers and e-commerce stores.
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
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