ProProfs Knowledge Base VS BetterDocs

Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.

With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.

BetterDocs is an advanced documentation & knowledge base plugin for WordPress that helps to improve your user experience and reduce support tickets. BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any helpful article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding lengthy conversations. BetterDocs offer multiple ready templates to design your WordPress documentation site within a few minutes. In addition, you have complete freedom to customize the layout with ease.