Software Alternatives, Accelerators & Startups

Usersnap VS Grafana

Compare Usersnap VS Grafana and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Grafana logo Grafana

Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Grafana Landing page
    Landing page //
    2023-10-21

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Grafana

Pricing URL
-
$ Details
Platforms
-
Release Date
2014 January
Startup details
Country
United States
State
New York
City
New York
Founder(s)
Anthony Woods
Employees
100 - 249

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Grafana features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Grafana videos

Grafana vs Kibana | Beautiful data graphs and log analysis systems

More videos:

  • Review - Business Dashboards with Grafana and MySQL
  • Review - Grafana Labs 2019 Year in Review

Category Popularity

0-100% (relative to Usersnap and Grafana)
Customer Feedback
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Data Dashboard
0 0%
100% 100

User comments

Share your experience with using Usersnap and Grafana. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Grafana

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Grafana Reviews

Top 10 Grafana Alternatives in 2024
Middleware is one such Grafana alternative that offers robust data monitoring and visualization capabilities at affordable prices. Though it’s commercial, unlike Grafana, its rich feature set ensures accommodating your present and future business needs.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
Are you looking for Grafana alternatives? Then you have come to the right place. Grafana started as a data visualization tool. It slowly evolved into a tool that can take data from multiple data sources for visualization. For observability, Grafana offers the LGTM stack (Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics). You need to configure...
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
For this reason, many have set out in search of Grafana alternatives. Since you’ve landed yourself here, I’m guessing that you’re one of those people. Fear not! We’ve put together a comprehensive list of the 10 best Grafana alternatives out there today.
Source: sematext.com
Top 10 Tableau Open Source Alternatives: A Comprehensive List
When it comes to visualization, Grafana is a great tool for visualizing time series data with support for various databases including Prometheus, InfluxDB, and Graphite. It is also compatible with relational databases such as MySQL and Microsoft SQL Server. While Tableau can do the same thing, Grafana’s open-source status allows the users to add additional data sources and...
Source: hevodata.com
13 tools to use for DevSecOps automation
🔓Grafana is a multi-platform open source analytics and interactive visualization web application that provides charts, graphs, and alerts for the web when connected to supported data sources. Use the Grafana node to manage your dashboards, teams, and users.
Source: n8n.io

Social recommendations and mentions

Based on our record, Grafana seems to be a lot more popular than Usersnap. While we know about 200 links to Grafana, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Grafana mentions (200)

  • Best Practices for Building Microservices with NestJS
    Implement health checks and monitoring to ensure the availability and performance of your microservices. Use tools like Prometheus, Grafana, or NestJS built-in health checks. - Source: dev.to / 9 days ago
  • Using Cloud Monitoring to Monitor IRIS-Based Applications Deployed in GKE
    In this article, we’ll look at one of the ways to monitor the InterSystems IRIS data platform (IRIS) deployed in the Google Kubernetes Engine (GKE). The GKE integrates easily with Cloud Monitoring, simplifying our task. As a bonus, the article shows how to display metrics from Cloud Monitoring in Grafana. - Source: dev.to / 22 days ago
  • Kubernetes for Beginners
    Kubernetes Documentation: https://kubernetes.io/docs/home/ Kubernetes Tutorials: https://kubernetes.io/docs/tutorials/ Kubernetes Community: https://kubernetes.io/community/ Prometheus: https://prometheus.io/ Grafana: https://grafana.com/ Elasticsearch: https://www.elastic.co/elasticsearch/ Kibana: https://www.elastic.co/kibana Helm: https://helm.sh/ Prometheus Helm Chart:... - Source: dev.to / 26 days ago
  • Docker Log Observability: Analyzing Container Logs in HashiCorp Nomad with Vector, Loki, and Grafana
    Monitoring application logs is a crucial aspect of the software development and deployment lifecycle. In this post, we'll delve into the process of observing logs generated by Docker container applications operating within HashiCorp Nomad. With the aid of Grafana, Vector, and Loki, we'll explore effective strategies for log analysis and visualization, enhancing visibility and troubleshooting capabilities within... - Source: dev.to / 3 months ago
  • Golang: out-of-box backpressure handling with gRPC, proven by a Grafana dashboard
    To help us visualize these scenarios, we'll build a Grafana Dashboard so we can follow along. - Source: dev.to / 2 months ago
View more

What are some alternatives?

When comparing Usersnap and Grafana, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Prometheus - An open-source systems monitoring and alerting toolkit.

Marker.io - Visual feedback and bug reporting tool for websites

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Zabbix - Track, record, alert and visualize performance and availability of IT resources