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ProductPlan VS UseResponse

Compare ProductPlan VS UseResponse and see what are their differences

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ProductPlan logo ProductPlan

Cloud-based product roadmap software solution

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • ProductPlan Landing page
    Landing page //
    2023-05-12
  • UseResponse Landing page
    Landing page //
    2023-10-10

ProductPlan videos

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ProductPlan Roadmap Software: Features Overview

More videos:

  • Review - Product Roadmaps That Work - Presentation at Scrum Gathering
  • Review - Getting Started with ProductPlan (Webinar)
  • Review - 3 Minute Product Manager: Long-term Product Roadmaps

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to ProductPlan and UseResponse)

ProductPlan

UseResponse

Project Management
100 100%
Project Management
0% 0
Customer Feedback
11 11%
Customer Feedback
89% 89
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProductPlan and UseResponse

ProductPlan Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing ProductPlan and UseResponse, you can also consider the following products

productboard - Beautiful and powerful product management.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProdPad - ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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