Software Alternatives, Accelerators & Startups

ProductBoard Customer Feedback Portal VS UseResponse

Compare ProductBoard Customer Feedback Portal VS UseResponse and see what are their differences

ProductBoard Customer Feedback Portal logo ProductBoard Customer Feedback Portal

Share feature plans and collect feedback at scale for free

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • ProductBoard Customer Feedback Portal Landing page
    Landing page //
    2023-08-26
  • UseResponse Landing page
    Landing page //
    2023-10-10

ProductBoard Customer Feedback Portal videos

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UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to ProductBoard Customer Feedback Portal and UseResponse)
Customer Feedback
15 15%
85% 85
User Feedback
100 100%
0% 0
Help Desk
0 0%
100% 100
Productivity
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProductBoard Customer Feedback Portal and UseResponse

ProductBoard Customer Feedback Portal Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing ProductBoard Customer Feedback Portal and UseResponse, you can also consider the following products

Customer Feedback Portal - Ask customers what you should build next

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Feedback Fish - Collect feedback & make your customers happy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Roadmap - Collision avoidance for projects and people

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.