Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
Genesys Engage - Contact Center Operations
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.
Provana ICAP - Provana ICAP delivers real-time speech analytics with AI-powered call monitoring software, covering 100% of calls with automated performance and compliance reporting.