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Prodigal VS NICE inContact

Compare Prodigal VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Prodigal logo Prodigal

A new category of Lending Intelligence; from borrower interactions

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Prodigal Landing page
    Landing page //
    2023-07-26
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Prodigal videos

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Prodigal is a Colorful Zelda-Like | Prodigal Review, action adventure games

More videos:

  • Review - Prodigal Review
  • Review - Prodigal Son (FOX) - Series Premiere Review

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Prodigal and NICE inContact)

Prodigal

NICE inContact

Communication
6 6%
Communication
94% 94
Enterprise Communication
10 10%
Enterprise Communication
90% 90
SaaS
100 100%
SaaS
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Prodigal and NICE inContact

Prodigal Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Prodigal and NICE inContact, you can also consider the following products

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Genesys Engage - Contact Center Operations

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Provana ICAP - Provana ICAP delivers real-time speech analytics with AI-powered call monitoring software, covering 100% of calls with automated performance and compliance reporting.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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