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Prodigal VS PlayVox

Compare Prodigal VS PlayVox and see what are their differences

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Prodigal logo Prodigal

A new category of Lending Intelligence; from borrower interactions

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Prodigal Landing page
    Landing page //
    2023-07-26
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Prodigal videos

+ Add

Prodigal is a Colorful Zelda-Like | Prodigal Review, action adventure games

More videos:

  • Review - Prodigal Review
  • Review - Prodigal Son (FOX) - Series Premiere Review

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Prodigal and PlayVox)

Prodigal

PlayVox

Enterprise Communication
100 100%
Enterprise Communication
0% 0
Communication
17 17%
Communication
83% 83
Work Management
0 0%
Work Management
100% 100
SaaS
100 100%
SaaS
0% 0

User comments

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What are some alternatives?

When comparing Prodigal and PlayVox, you can also consider the following products

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys Engage - Contact Center Operations

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

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