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ProdCamp VS UseResponse

Compare ProdCamp VS UseResponse and see what are their differences

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ProdCamp logo ProdCamp

An all-in-one tool for User feedback managment, public roadmap, feature voting board, changelog.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • ProdCamp Landing page
    Landing page //
    2023-04-03

ProdCamp offers an all-in-one feedback platform for product teams. - Collect feedback from multiple sources: Email, Intercom, feature voting portal, Feedback widget, Public roadmap, Net Promoter Score, Google Chrome extension, API, etc. - Analyze feedback - Prioritize customer feedback with requests count/value framework, priority score, RICE, or prioritization matrix. - Send to Jira or Gitlab for development team to work on it. - Notify customers when shipping an update: Send automated emails, publish updates to your changelog (both, on a standalone page as well as embeddable to your web app).

  • UseResponse Landing page
    Landing page //
    2023-10-10

ProdCamp features and specs

  • Public roadmap: Yes
  • Feature Voting Portal: Yes
  • Customer Feedback Widget: Yes
  • Changelog: Yes
  • NPS (Net Promoter Score): Yes
  • Slack integration: Yes
  • Jira Integration: Yes
  • GitLab integration: Yes
  • Salesforce Integration: Yes
  • Intercom integration: Yes
  • Chrome Extension: Yes

UseResponse features and specs

No features have been listed yet.

ProdCamp videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to ProdCamp and UseResponse)

ProdCamp

UseResponse

Customer Feedback
14 14%
Customer Feedback
86% 86
Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
User Feedback
19 19%
User Feedback
81% 81

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProdCamp and UseResponse

ProdCamp Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing ProdCamp and UseResponse, you can also consider the following products

productboard - Beautiful and powerful product management.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Feedback Fish - Collect feedback & make your customers happy.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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