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Pointel DCCM VS Viral Loops

Compare Pointel DCCM VS Viral Loops and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Viral Loops logo Viral Loops

Viral Loops is a viral and referral marketing platform to launch ranking competitions, sweepstakes, pre-launch and referral programs.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Viral Loops Landing page
    Landing page //
    2023-09-14

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Viral Loops videos

+ Add

Viral Loops Review - MASSIVE Discount Link! Honest Review! 😍

More videos:

  • Review - Viral Loops Review 📈 Grow your Business through Referral programs, Viral Contests and Giveaways
  • Review - Customize referral campaigns in minutes that get people talking about your business with Viral Loops

Category Popularity

0-100% (relative to Pointel DCCM and Viral Loops)

Pointel DCCM

Viral Loops

Call Center Software
100 100%
Call Center Software
0% 0
Referral Marketing
0 0%
Referral Marketing
100% 100
Communication
100 100%
Communication
0% 0
Business Growth Tools
0 0%
Business Growth Tools
100% 100

User comments

Share your experience with using Pointel DCCM and Viral Loops. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pointel DCCM and Viral Loops

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
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Viral Loops Reviews

9 SparkLoop Alternatives for Rapid Newsletter Growth
Viral Loops can be used by creators, startups, and smart marketers in the ecommerce and Fintech industry who want rapid newsletter growth.
Source: viral-loops.com

Social recommendations and mentions

Based on our record, Viral Loops seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

Viral Loops mentions (1)

What are some alternatives?

When comparing Pointel DCCM and Viral Loops, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ReferralHero - Powerful referral marketing platform for honest marketers.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Referral Candy - Run a fully automated, customizable and easy to integrate referral program for ecommerce.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

ConvertKit - Email marketing software for online creators. We help you earn a living online through an intuitive email marketing automation tool.

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